Job Description

Business Systems Analyst I

Requisition Number: 215239
Work Location: WUXI, Jiangsu
Job Summary
Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

Essential Duties & Responsibilities
– Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs
– Write functional specifications of user needs for application development, enhancements, and testing
– Analyze user requirements, procedures, and problems to improve existing systems
– Prepare functional, systems and program specifications
– Prepare project plans and implementation schedules
– Confer with organizational units involved to determine requirements
– Maintain and develop documentation for responsible area
– Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development
– Prepare project plans and schedules
– Provide status updates of assigned projects
– Recommend/conduct training
– Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems
– Serve as escalation point for troubleshooting issues
– Maintain a good working relationship with customers and vendors
– Ensure 100% adherence to all IT and department policy, processes and procedures
– Participate in the exchange of ideas and information within the department
– Ask questions; encourage input from team members
– Provide regular updates to appropriate managers
– Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
– Drive continuous improvement through trend reporting analysis and metrics management
– Assure that procedures and work instructions are efficient and not redundant
– Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are ‘best in field’.
– Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
– Confer with reporting manager on complex or unusual situations
– Establish new measurement systems if/where possible
– Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
– Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality)
– Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific
– Interpret a variety of instructions furnished in written, oral, diagram or schedule form
– Maintain discretion and confidentiality in all areas pertaining to the IT systems
– Understand and embrace the business and IT strategic direction

Education & Experience Requirements
– Bachelor’s Degree required
– Degree in Computer Science or Management Information Systems preferred
– Plus minimum of 2 to 5 years work experience in a related position
– Or an equivalent combination of education, training or experience

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