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Account Director

Req ID: J2256854

  • Location
    San Jose, California, United States of America
  • Category Business Development Group
  • Posted Monday, January 4, 2021
  • Type Full time

Job Description


The Account Director is a central role in Jabil Radius’ business, reporting directly to our Global Director, Business Development. The AD will be a key team member working with current clients, new prospects, the sales team, operations team, and executive management. This Account Director role will help drive business results through a combination of client engagement and business development, responsibility for helping to create and drive business strategy, developing and directing how we deliver our services, and building long-term and successful client relationships.


  • Current and new account management
  • Relationship expansion within existing clients and across their business units
  • Ensure our business strategies align with our clients' business goals; ensuring all programs can be a business success for Jabil Radius
  • Support Jabil Radius team with new client acquisition - this will include assessment of opportunities, attending prospect/client meetings, working closely with our proposal team to deliver proposals quickly, leading client presentations, executing NDAs and MSAs, and closing new business
  • Serve as the account leader with clients, internal teams and operational teams
  • Provide client-based insights to inform our business, including expansion of capabilities and talent recruitment
  • Serve as the engagement architect, ensuring our approach properly fits our clients' expectations and goals for the program(s); clearly understand clients' financial needs for the program(s) and drive the pricing strategy
  • Ensure alignment with other Account Directors when co-delivery of services is required to support account plans and strategies
  • Work closely with our program managers to ensure successful delivery of our work and providing an escalation path for issue resolution
  • Lead the transition from sales process to project delivery
  • Establish and cultivate strong relationships with clients at senior levels; drive customer entanglement; maximize growth within each client
  • Build and maintain strong relationships within Jabil
  • Work closely with Operations / PM to ensure we’re delighting the client through our work


  • Bachelor’s degree or an appropriate business-related equivalent experience and training; Technical Degree preferred.
  • 10+ years of demonstrated success developing and growing client relationships
  • 5+ years in a consulting/ professional services environment a plus
  • A well-rounded knowledge of the product development process, including product research & strategy, human factors design, industrial design, quality, clinical & regulatory, and manufacturing processes
  • 5+ years working in a Medical, Life Science, Pharmaceutical or Diagnostics environment; clear understanding of the unique requirements and rigor needed to successfully launch a medical product
  • Knowledge of technical platforms, business models, subject matter and trends within your sector
  • Ability to travel on an as-needed basis
  • Excellent problem solver and creative thinker
  • Recognized leader with "gravitas"
  • Outstanding verbal, written communication, and presentation skills;
  • Demonstrated ability to make decisions, solve problems and exercise good judgement and flexibility
  • Strong interpersonal and communication skills
  • Sound business judgement and negotiation skills

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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