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Information Security Awareness Analyst II

Req ID: J2248345

  • Location
    Kharkiv, Kharkiv Oblast, Ukraine
    Bayan Lepas, Pulau Pinang (Penang), Malaysia
    Saint Petersburg, Florida, United States of America
    Uzhhorod, Zakarpattia Oblast, Ukraine
  • Category Information Technology
  • Posted Friday, February 19, 2021
  • Type Full time

Job Description

JOB SUMMARY

The Information Security Awareness  Analyst II will be responsible for the development, review, implementation, and maintenance of the organization’s information security awareness program. He or she will ultimately reduce risk throughout the organization by ensuring employees know and understand Information Security’s policies, as well as behave with a security mindset. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The key responsibilities of the role are as follows:  

  • Develops an effective Security Awareness Program 
    • Identifies top human risks to the organization and the behaviors that must change to mitigate those risks 
    • Develops, reviews, implements, and maintains a security awareness program to mitigate human risks, the program shall include a roadmap  
    • Creates and manages a metrics framework that effectively measures employee compliance with information security policies 
    • Establishes an understanding of employee awareness around the organization 
    • Works with relevant business units to meet regulatory and compliance standards 
  • Manages and Leads Security Awareness Campaigns 
    • Creates and manages effective awareness training, communications, and marketing 
    • Targets campaigns to specific segments of the employee population 
    • Ensures employees and third parties understand, acknowledge, and fulfill all applicable information security policies  
    • Encourages employees to move beyond compliance of policies and toward adopting a security mindset  
    • Encourages employee engagement with security broadly 
  • Reviews and Iterates Security Awareness Campaigns 
    • Ensures security awareness trainings, communications, and marketing are engaging and influences changes in employees’ behavior  
    • Assesses effectiveness of each major campaign using a metrics framework and incorporates employee feedback 
    • Iterates and continuously improves upon existing awareness campaigns as appropriate 
  • Participate in projects as assigned.
  • Participate in IT security or customer audit activities.
  • Perform Mentoring and education for security staff members.
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offers new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confer with reporting manager on complex or unusual situations.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems, data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confer with reporting manager on complex or unusual situations.
  • Establish new measurement systems if/where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems, data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Understand and embrace the business and IT strategic direction.
  • May perform other duties and responsibilities as assigned.

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

  • Typically reports to Management.  Direct supervisor job title(s) typically include: IS Manager I or II
  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).   

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Candidates will be evaluated based on their ability to perform the duties listed above while demonstrating the skills and competencies necessary to be highly-effective in the role. These skills and competencies include:  

  • An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood and actionable manner 
  • An ability to effectively influence and convince others to make appropriate changes in their priorities and behaviors for the benefit of the organization 
  • An ability to communicate risks to employees outside Information Security in a way that consistently drives objective decisions about risk that optimize the trade-off between risk mitigation and business performance 
  • An ability to coordinate activities on behalf of Information Security with HR, Risk Management, and Compliance functions 
  • An ability to coordinate large awareness/training events domestically and abroad, physically and/or virtually 
  • An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business 
  • Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one 
  • Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part 
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to operate a personal computer including using a Windows based operating system and related software.
  • Advanced PC skills, including training and knowledge of Jabil’s software packages.
  • Ability to write simple correspondence.  Read and understand visual aid.
  • Ability to apply common sense understanding to carry out simple one- or two-step instructions. 
  • Ability to deal with standardized situations with only occasional or no variables.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret graphs

EDUCATION & EXPERIENCE REQUIREMENTS

  • Bachelor’s degree in Computer Science or Management of Information Systems.
  • Communications, Marketing, Psychology, or a related field experience a plus
  • Or 3 – 5 years equivalent external work experience or equivalent formal training in related duties.
  • Or an equivalent combination of education, training or experience

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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