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Key Account Manager

Req ID: J2245844

  • Location
    Gurnee, United States of America
  • Category Business Development Group
  • Posted Tuesday, November 17, 2020
  • Type Regular Full time

Job Description

At Jabil, Key Account Manager (also referred to as: Business Unit Coordinator) assists in translating business strategy into work programs and processes for an assigned customer account(s) (Business Unit).

She/he may provide guidance to lower-rank colleagues while gaining extensive knowledge and skills through education and experience to manage a customer relationship. Works independently on challenging assignments that are broad in nature requiring originality and ingenuity with minimal supervision or review. Provides comprehensive solutions to complex problems. Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.


  • Manages a piece of the customer relationship (e.g., new product introduction, product line, transferring business to another Jabil site, materials management, etc.) through direct interaction with customers.
  • Prepares materials for Request for Proposal (RFP) responses.
  • Prepares commercial claims (e.g. excess and obsolete materials).
  • Contributes to the forecast & variance process in Company’s financial system.
  • Assists the Business Unit Managers in day to day business needs and workcell management.
  • Supports Quarterly Business Review (QBR) process.
  • Provides indirect leadership to more junior positions on team (e.g., Customer Service Administrators, etc.)
  • May perform other duties and responsibilities as assigned.


  • Solid project management skills.
  • Strong knowledge of global and regional logistics operations and industry.
  • Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
  • Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
  • Convincing communication skills.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

·         Bachelor's Degree required. Degree in Engineering, Finance/Accounting, or Business Management preferred.
·         Seven (7) to ten (10) years work-related experience required in cross-functional environment, including sales support, project management, pricing/costing.
·         Solid understanding of costing and profitability concepts
·         Contract Manufacturing working experience are ppreferrable.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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