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Business System Analyst II

Req ID: J2249909

  • Location
    Weihai, China
  • Category Information Technology
  • Posted Thursday, September 24, 2020
  • Type Regular Full time

Job Description

JOB SUMMARY

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives. Analyze business procedures and needs to develop detailed specifications from which programs will be written.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ability to perform all duties of the Systems Analyst I.
  • Formulate and define scope of system and objectives.
  • Confer with organizational units involved to determine requirements.
  • Oversee large, complex, more important projects or more than one project, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results.
  • Devise sample input data to test accuracy of program.
  • Observe or runs test of program using sample or actual data.
  • Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.
  • Write functional specifications of user needs for application development, enhancements, and testing.
  • Analyze user requirements, procedures, and problems to improve existing systems.
  • Prepare functional, systems and program specifications.
  • Prepare project plans and implementation schedules.
  • Confer with organizational units involved to determine requirements.
  • Maintain and develop documentation for responsible area.
  • Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development.
  • Prepare project plans and schedules.
  • Provide status updates of assigned projects.
  • Recommend/conduct training.
  • Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
  • Serve as escalation point for troubleshooting issues.
  • Maintain a good working relationship with customers and vendors.
  • Ensure 100% adherence to all IT and department policy, processes and procedures.
  • Participate in the exchange of ideas and information within the department.
  • Ask questions; encourage input from team members.
  • Provide regular updates to appropriate managers.
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confer with reporting manager on complex or unusual situations.
  • Establish new measurement systems if/where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil

  • Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality).
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems.
  • Understand and embrace the business and IT strategic direction.
  • Comply and follow all procedures within the company security policy.
  • May perform other duties and responsibilities as assigned.

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

  • Typically reports to Management.  Direct supervisor job title(s) typically include:  IT Manager or IT Sr Manager
  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management). 

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

  • Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job
  • Strong communications and customer service skills
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and Powerpoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

  • Bachelor's Degree required. 
  • Degree in Computer Science or Management Information Systems preferred.
  • Minimum 5 to 7 years work experience in a related position.
  • Or an equivalent combination of education, training or experience.

JABIL COMPETENCIES

INDIVIDUAL CONTRIBUTOR

Domain

Capability

Competency Characteristics

CULTURE

Customer Intimacy

Empowerment & Accountability

Continuous Improvement

Understands her/his customers’ expectations; Works  towards delighting the customers; Handles customers effectively and proactively anticipates their needs

Steps up to the challenges and  tasks assigned; builds relationships of trust with team members; accepts responsibility for her/his own performance and actions

Constantly seeks  to improve work processes; Has a quality-first mentality; Learns from internal and external best practices to apply to her/his work

Sometime need shift and have shift fee

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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