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Business Systems Analyst I

Req ID: J2250760

  • Location
    Guangzhou, China
    Bayan Lepas, Malaysia
  • Category Information Technology
  • Posted Sunday, October 4, 2020
  • Type Regular Full time

Job Description

JOB SUMMARY

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.
  • Write functional specifications of user needs for application development, enhancements, and testing.
  • Analyze user requirements, procedures, and problems to improve existing systems.
  • Prepare functional, systems and program specifications.
  • Prepare project plans and implementation schedules.
  • Confer with organizational units involved to determine requirements.
  • Maintain and develop documentation for responsible area.
  • Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development
  • Prepare project plans and schedules.
  • Provide status updates of assigned projects.
  • Recommend/conduct training.
  • Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
  • Serve as escalation point for troubleshooting issues.
  • Maintain a good working relationship with customers and vendors.
  • Ensure 100% adherence to all IT and department policy, processes and procedures.
  • Participate in the exchange of ideas and information within the department.
  • Ask questions; encourage input from team members.
  • Provide regular updates to appropriate managers.
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confer with reporting manager on complex or unusual situations.
  • Establish new measurement systems if/where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality)
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems.
  • Understand and embrace the business and IT strategic direction.
  • Comply and follow all procedures within the company security policy.
  • May perform other duties and responsibilities as assigned.

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

  • Typically reports to Management.  Direct supervisor job title(s) typically include: 
  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management). 

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

  • Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job
  • Strong communications and customer service skills
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

  • Bachelor's Degree required. 
  • Degree in Computer Science or Management Information Systems preferred.
  • Minimum 2 to 5 years work experience in a related position.
  • Or an equivalent combination of education, training or experience.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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