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Site IT Manager

Req ID: J2250928

  • Location
    Mezzovico, Switzerland
  • Category Information Technology
  • Posted Wednesday, September 30, 2020
  • Type Regular Full time

Job Description

Advance your career and move global healthcare forward. Join the world's largest healthcare​ design and manufacturing services company where we create, design, and manufacture products and solutions that improve patient health for the leading healthcare brands of the world.


  • To drive the provision of a high quality IT service across all operational and support areas including manufacturing.
  • Accountability for the overall provision of an end to end IT services across the site.
  • To build and maintain strong relationships directly with operations, the business units and external customers
  • To identify, track and manage key operational risks to the service, providing strong co-ordination with the business, IT and Operational Risk. High attention given, but not limited to, business continuity, IT audit requirements and software compliance
  • Drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
  • Participate with a global IT organization to help drive standardization and sharing of best practice initiatives.
  • To engage with project delivery teams to ensure that site requirements are embedded in project plans to support agreed service levels and expected capability
  • To support the incident management process by clearly articulating business impact during for affected service(s) during major incidents and driving completion of corrective actions and problem management activities.
  • Responsibility for financial forecasting and cost management of site IT function.
  • Ability to work effectively under pressure with constantly changing priorities and deadlines
  • Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
  • Enforce and follow all procedures and policies within IT and the company.

Your profile
  • Demonstrated leadership and resource management experience
  • Significant experience of working with ITIL processes and in a regulated environment.
  • Interpersonal skills in working with the customer, management and technical teams in a “self starter” role
  • Excellent written and verbal communication skills
  • Effective presentation skills
  • Strong attention to detail
  • Experience of working in an IT integrated manufacturing environment
  • Bachelor's Degree preferred.
  • Minimum of 5 years work-related experience required in IT or related discipline.
  • Minimum of 2 years management experience required.
  • Lean Six Sigma qualification preferred.
  • Or an equivalent combination of education, training or experience.

What is like working with us ​

  • Global company with local roots ​
  • Attractive benefits and holiday allowance​
  • Career progression and development​
  • Safe space for creative thinking ​

Call for action

Interested? Please apply

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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