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Enterprise Solution Specialist III - Business Admin

Req ID: J2258388

  • Location
    Remote - Dominican Republic, Santo Domingo, Dominican Republic
    San Cristobal, San Cristóbal, Dominican Republic
    Santo Domingo, Santo Domingo, Dominican Republic
  • Category Information Technology
  • Posted Tuesday, June 29, 2021
  • Time Type Full time

Job Description

Responsible for technical integration testing, functional solution definition and documentation, application configuration, system implementation, system support, and application maintenance of software at an enterprise level.

  • Should be proficient and able to work independently in the overall business processes and system functionality for PTC Windchill PLM and PTC Windchill Quality Systems modules, Manufacturing Execution Systems, and SAP ERP systems.

  • Responsible for unit testing as the primary tester during upgrades, configuration, and customization changes

  • Full understanding of business process requirements with ability to identify process or system gaps and appropriate resolutions.

  • Have strong functional and/or system configuration knowledge in order to design solutions to fulfill business requirements with related functional and development teams.

  • Ability to write valid functional specification documents including understanding of table structures, fields and entity relationships.

  • Ability to mentor ESS I team members.

  • Effectively drive business system process and integration improvements with business process owners.

  • Serve as escalation point for troubleshooting issues per OLA and SLA.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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