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Information Technology Director

Req ID: J2273848

  • Location
    Shanghai, Shanghai, China
  • Category Information Technology
  • Posted Wednesday, June 30, 2021
  • Time Type Full time
  • Job Type Permanent Employee

Job Description

JOB SUMMARY

Direct the overall function of technology and information systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership and Executive Management
Recruitment and Retention:
·         Recruit, interview and hire Information Services Reporting Manager.
·         Communicate criteria to recruiters for Information Services Reporting Manager position candidates.
·         Coach Information Services staff in the interviewing/hiring process.
·         Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
·         Identify individual and team strengths and development needs on an ongoing basis.
·         Create and/or validate training curriculum in area of responsibility.
·         Coach and mentor Information Services staff to deliver excellence to every internal and external customer.
·         Create and manage succession plans for Information Services function.
Performance Management:
·         Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
·         Solicit ongoing feedback from Business Unit, peers and team member on team member’s contribution to the team. Provide ongoing coaching and counseling to team member based on feedback.
·         Express pride in staff and encourage them to feel good about their accomplishments.
·         Perform team member evaluations professionally and on time.
·         Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
·         Coordinate activities of large teams and keep them focused in times of crises.
·         Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication:
·         Provide weekly communication forum for the exchange of ideas and information with the department.
·         Organize verbal and written ideas clearly and use an appropriate business style.
·         Ask questions; encourage input from staff.
·         Assess communication style of individual team members and adapt own communication style accordingly.
·         Know and understand the campus strategic directions.
·         Define, develop and implement an Information Services strategy, which contributes to the campus strategic directions.
·         Develop an understanding of the workcell business strategy as it pertains to Information Services.
·         Provide regular updates to Business Unit on the execution of the strategy.


FUNCTIONAL MANAGEMENT RESPONSIBILITIES

Business Strategy and Direction:

·         Know and understand the campus strategic directions.
·         Define, develop and implement an Information Services strategy, which contributes to the campus strategic directions.
·         Develop an understanding of the workcell business strategy as it pertains to Information Services.
·         Provide regular updates to Business Unit on the execution of the strategy.

Cost Management:
·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
·         Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
·         Provide feedback to peers on cost and cost trends.

Forecast Development and Accuracy:
·         Prepare timely forecasts for the department.
·         Compare forward forecast results to historical actual results for trend assessment and analysis.

TECHNICAL MANAGEMENT RESPONSIBILITIES

·         Work with the business users and organizational groups to develop solutions to business processes.
·         Define information systems requirements.
·         Ensure internal customers needs analysis is in alignment with business initiatives.
·         Ensure metrics are defined, valid and shared with all parties.
·         Ensure that projects are scheduled, planned to achieve the right balance of roadmap/strategic developments and necessary ongoing enhancements to maintain the integrity of the application/infrastructure.
·         Proactively drive continuous improvement throughout the enterprise through enhancements to the application infrastructure, processes & knowledge transfer.
·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re- engineering of processes and systems).
·         Establish new measurement systems if/where possible.
·         Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
·         Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
·         Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
·         Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
·         Ability to work effectively under pressure with constantly changing priorities and deadlines.
·         Be proficient and knowledgeable in all areas related to the IT department functions.
·         To maintain discretion and confidentiality in all areas pertaining to the IT systems.
·         Ensure all sensitive and confidential information is handled appropriately.
·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
·         Comply and follow all procedures within the company security policy.
·         May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

·         Excellent communication skills
·         Advanced PC skills, including training and knowledge of Jabil’s software packages in an integrated system such as SAP.
·         Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
·         Ability to write reports, business correspondence, and procedure manuals.
·         Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
·         Leadership/people-management skills
·         Strong knowledge of global and regional logistics operations and industry.
·         Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
·         Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
·         Strong knowledge of international direct and indirect taxes as well as global customs regimes.
·         Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
·         Strong and convincing communication skills.
·         Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

·         Bachelor's Degree required.
·         Degree in Computer Science or Management Information Systems.
·         Six (6) to eight (8) years work-related experience required in a relevant Jabil IT position and a minimum of 5 years experience in a supervisory or management role within an IT department.
·         Or a combination of education, experience and/or training.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access https://careers.jabil.com/ site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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