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Business System Analyst II

Req ID: J2279465

  • Location
    San Cristobal, San Cristóbal, Dominican Republic
  • Category Information Technology
  • Posted Thursday, July 15, 2021
  • Time Type Full time

Job Description

Ability to perform all duties of the Systems Analyst I.

· Formulate and define scope of system and objectives.

· Confer with organizational units involved to determine requirements.

· Oversee large, complex, more important projects or more than one project, including planning, assigning, monitoring and

reviewing progress and accuracy of work, evaluating results.

· Devise sample input data to test accuracy of program.

· Observe or runs test of program using sample or actual data.

· Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.

· Write functional specifications of user needs for application development, enhancements, and testing.

· Analyze user requirements, procedures, and problems to improve existing systems.

· Prepare functional, systems and program specifications.

· Prepare project plans and implementation schedules.

· Confer with organizational units involved to determine requirements.

· Maintain and develop documentation for responsible area.

· Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job,

this could include formal or self paced professional development.

· Prepare project plans and schedules.

· Provide status updates of assigned projects.

· Recommend/conduct training.

· Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.

· Serve as escalation point for troubleshooting issues.

· Maintain a good working relationship with customers and vendors.

· Ensure 100% adherence to all IT and department policy, processes and procedures.

· Participate in the exchange of ideas and information within the department.

· Ask questions; encourage input from team members.

· Provide regular updates to appropriate managers.

· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation

of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

· Drive continuous improvement through trend reporting analysis and metrics management.

· Assure that procedures and work instructions are efficient and not redundant.

· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.

· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and

effectively; making customer issues a priority.

· Confer with reporting manager on complex or unusual situations.

· Establish new measurement systems if/where possible.

· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil

organization. · Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality). · Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. · Interpret a variety of instructions furnished in written, oral, diagram or schedule form. · Maintain discretion and confidentiality in all areas pertaining to the IT systems. · Understand and embrace the business and IT strategic direction. · Comply and follow all procedures within the company security policy. · May perform other duties and responsibilities as assigned.

MANAGEMENT & SUPERVISORY RESPONSIBILITIES

· Typically reports to Management. Direct supervisor job title(s) typically include: IT Manager or IT Sr Manager

· Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance

management).

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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