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Program Manager

Req ID: J2282471

  • Location
    Lexington, Kentucky, United States of America
  • Category Project Management Group
  • Posted Monday, August 2, 2021
  • Time Type Full time
  • Job Type Permanent Employee

Job Description

Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedule and project management.

Technical Requirements:

  • Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.

  • Build team(s) to address the project goals and objectives for multiple and/or enterprise level projects.

  • Collaborate with customer (internal or external) from requirements gathering through product acceptance.

  • Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.

  • Review project schedules with functional project managers and project coordinators allocated to projects.

  • Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives

  • Communicate project objectives in terms of overall strategic business objectives.

  • Serve as interface with customers, vendors, stakeholders and project sponsor(s)

  • Devise creative solutions to critical customer and user needs.

  • Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.

  • Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints

  • Obtain and summarize current project information and milestone status versus project performance baseline

  • Drive project/program tasks to completion in accordance with the project schedule

  • Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks

  • Management of Resource capacity and time tracking allocated to enterprise level project.

  • Accountable for overall project success - including cost, schedule, quality, and scope management.

  • Balance the cost, schedule and time frames against the enterprise level project requirements

  • Report project status, issues and implemented solutions as well as evaluations and assessments of the results

  • Provide leaders with updates, including greatest opportunities for improvement

  • Recognize potential problem areas against the plan and identify and implement alternative solutions

  • Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

  • Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).

  • Participate in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company

  • Drive continuous improvement through trend reporting analysis and metrics management

  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority

  • Coach others through difficult decision making situations

  • Design and facilitate training related to implementation of enterprise initiatives

  • Engage and collaborate with customers within Jabil to obtain greater understanding of and evaluate

  • Drive relevant, concise and effective communication through a variety of mediums

  • Design clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery

  • Working closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business

  • Comply and follow all procedures within the company security policy.

  • May perform other duties and responsibilities as assigned.


  • Knowledge of Jabil operating policies and procedures required

  • Expert knowledge of Jabil’s culture and guiding principles

  • Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies

  • Job is responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results

  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required


  • Bachelor’s degree required.

  • Minimum five (5) years work-related experience required in project management or related discipline.

  • Or an equivalent combination of education, training and/or experience.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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