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Enterprise Solution Specialist |||

Req ID: J2283477

  • Location
    Penang, Pulau Pinang (Penang), Malaysia
  • Category Information Technology
  • Posted Sunday, August 29, 2021
  • Time Type Full time
  • Job Type Permanent Employee

Job Description


Responsible for system development, support, coding, testing, debugging, documenting, maintaining, and installing of business applications programs.

Responsible for process integration, functional solution designs, configuration and implementation of global applications and business applications.


  • Drive business requirements gathering and gap analysis via conducting workshops, assessment of operational processes and analyzing how these can be implemented within SAP

  • Deliver functional design documentation, test plan, coordinate UAT with SMEs

  • Present proposed solutions to the design committee for approval

  • Responsible for successful delivery of SAP module configuration

  • Ability to propose design and implement interfaces to external systems, EDI implementation.

  • Work with SAP developers implementing custom code solutions when necessary

  • Typical projects include SAP implementations, upgrades, enhancement or extension of existing SAP application.

  • May need to support non-SAP related system solutioning and implementation.

  • Work in cross-functional and cross-application teams to achieve optimal design matching business requirements

  • Maintain availability of system including assisting installation at plant sites, providing support to current users, monitoring the system and troubleshooting issues.

  • Train and support for all plants including coordination with other plants and installation teams.

  • Participate in development and rollout of new functionality.

  • Assist in the development of guidelines, checklist, procedures and training documentation.

  • Ensure that projects are scheduled, planned to achieve the right balance of roadmap/strategic developments and necessary ongoing enhancements to maintain the integrity of the application/infrastructure.

  • Ensure project communication is effective with all parties.

  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are ‘best in field’.

  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.

  • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality).

  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

  • Ability to work effectively under pressure with constantly changing priorities and deadlines.

  • To maintain discretion and confidentiality in all areas pertaining to the IT systems.

  • Understand and embrace the business and IT strategic direction.

  • Ensure all sensitive and confidential information is handled appropriately.

  • Mentoring & Communication Skills.

  • Ability to mentor ESS 1 and ESS 2 team members.

  • May perform other duties and responsibilities as assigned.


  • Must have advanced configuration knowledge and skills minimum of multiple modules and applications.

  • Thorough understanding of manufacturing processes, systems and applications across enterprise planning, supply chain and shopfloor functions.

  • Leadership quality with ability to mentor and manage other team members in project.

  • Advanced understanding of business processes through hands on business experience or through an operations role.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions

  • Bachelor's Degree in Computer Science or Management Information Systems preferred with minimum 3 to 5 years experience, or equivalent education

  • SAP Knowledge or ERP knowledge is required for OTC - Order To Cash or Enterprise Asset Management areas.

  • Fluency in Mandarin is preferred as the successful candidate will liaise with counterparts in China.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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