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Senior Business Unit Manager

Req ID: J2285827

  • Location
    San Jose, California, United States of America
  • Category Business Development Group
  • Posted Wednesday, September 8, 2021
  • Time Type Full time
  • Job Type Permanent Employee

Job Description

Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review, including contract negotiation and amendment. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.


  • The Senior Business Unit Manager is a member of the plant strategic leadership team.

  • Demonstrates an entrepreneurial spirit and drive.

  • Full responsibility for a customer/site Profit & Loss (P&L) statement (generally across multi-sites or multi-customer assignments).

  • Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.

  • Negotiates contract terms and/or amends established contract terms with customers.

  • Exhibits demonstrated sales/revenue growth success with past and current customer base.

  • Exhibits demonstrated successful relationship-building skills with high-level audiences at more strategic and senior levels within the organization.

  • Responsible for the Request for Proposal (RFP) process for assigned customer accounts. May support RFP processes for others.

  • Pricing (i.e. materials and value-add).

  • The Senior Business Unit Manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell.

  • Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through Jabil’s workcell business model.

  • Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.

  • Assumes leadership role in site-level strategic planning meetings.

  • Manages and drives the Quarterly Business Review (QBR) process with assigned customer account..

  • May perform other duties and responsibilities as assigned.


  • Excellent communication skills

  • Global business awareness/experience (e.g., taxation, laws, culture)

  • Extensive knowledge of total Jabil solutions available for offer

  • Strong financial skill knowledge and aptitude (e.g. balance sheet and income statement)

  • Strong operational knowledge (e.g., manufacturing, supply chain)

  • Jabil tools (Financial system, quote process, etc.)

  • Contract knowledge fundamentals

  • Leadership/people-management skills

  • Strong customer service skills and experience


  • Bachelor's Degree required. Masters Degree preferred.

  • Degree in Engineering, Finance/Accounting, or Business Management preferred.

  • Six (6) to eight (8) years work-related experience required, preferably in Financial or Manufacturing Operations fields.

  • Industry-specific experience helpful and/or preferred

  • Previous Business Unit Manager (or equivalent job) work experience preferred

  • Or an equivalent combination of education, training or experience.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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