This position will provide day to day administration of the Coupa Procure to Pay platform in the areas of implementation, application support, process governance and improvement, data analysis and retrieval, report generation and general application activities. Our ideal candidate will have an advanced understanding of the core application as well as a basic understanding of Procure-to-Pay processes, bulk data uploads and integration processes. SAP experience is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites.
- Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system.
- Assist in the design, development, testing, training and roll out of additional Coupa modules as required.
- Identify opportunities to utilize Coupa platforms such as OpenBuy, Coupa Advantage and Source Together.
- Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements.
- Partner with Global Shared Services: Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world. Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing.
- Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint.
- Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy.
- Assist Business Units in identifying cost reduction opportunities for sourced components.
- Demonstrate a return on investment for all enhancements made to Jabil’s supply chain tools or processes.
- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
- Comply, follow, and enforce all procedures within the company security policy.
- May perform other duties and responsibilities as assigned.
- Experience in working with Coupa Procure to Pay is required - emphasis on supplier onboarding, cxml integration support and general system administration.
- Ability to create procedural manuals. Ability to effectively present information or training material and respond to questions from relatively large groups of people.
- Strong problem solving, analytic, negotiation, project management and people skills are a must.
- Ability to define problems, collects data, establish facts, summarize information and draw valid conclusions.
- Ability to solve practical problems with limited information. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to work effectively under pressure with constantly changing priorities and deadlines.
- Bachelor’s degree, preferably in business, information systems, or finance.
- Three to five years relevant business experience.
- Coupa certification is preferred, but not mandatory
- Experience in SAP ECC is preferred, but not mandatory
- Or an equivalent combination of education, training or experience.
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