Operations PMO Leader

Job Description

JOB SUMMARY
The role of the Ops PMO Manager is to lead and manage a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.
ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Responsible for leading the Project Management Team
·         Manage key customer projects; serve as interface between internal teams and the customers to resolve both technical and logistical issues
·         Collaborate with customer (internal or external) from requirements gathering through product acceptance
·         Staff, lead, and manage a team that has responsibility for New Customer Introduction, new product introduction, and product transfers
·         Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
·         Define, refine and maintain clarity on roles & responsibilities for the team and business partners (engineering, operations)
·         Provide a source of reference and training for Project Management covering processes, tools, metrics and reporting
·         Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget
·         Identify the goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff
·         Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products
·         Works with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance
·         Provide regular and consistent communication between the launch team, the business unit, and the customer
·         Identify potential risks and make resolution suggestion through the escalation process
·         Open and regular communication of priorities and status of projects with Operations Management and site leadership
·         Participates managing internal in-process material, samples allocation, and system logistics

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

·         Demonstrated Leadership and Management capabilities
·         Project Management Professional (PMP) or equivalent certification desirable
·         Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc
·         Strong operational and financial knowledge required
·         Good communications skills
·         Distinctive problem solving leader
·         Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude


EDUCATION & EXPERIENCE REQUIREMENTS

·         Bachelor’s degree required (Supply Chain Management or Engineering)
·         Minimum 5-7 years work-related experience required in a supervisory/management role and
·         Minimum 3 years project management experience or related discipline

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