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Lead Developer- Business Intelligence

Req ID: J2291439

  • Location
    Remote - USA, Florida, United States of America
  • Category Information Technology
  • Posted Thursday, November 18, 2021
  • Time Type Full time
  • Job Type Permanent Employee

Job Description

Works with the Business Intelligence Manager to develop and maintain the Quality Reporting platform and Business Intelligence tools for the Jabil Healthcare Division. Responsibilities include but are not limited to analysis, selection and modification of enterprise systems, application software, installation of network hardware and software, and database management. Ensures infrastructure architecture standards to maximize efficiency and support platform compatibility. Requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted.

Note: Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Define, develop and implement a business intelligence platform for the healthcare division in accordance with the Corporate COE for Business Intelligence.
·         Develop and communicate an understanding of the business strategy as it pertains to other IT Departments.
·         Understand and communicate business strategy and develop application & technical infrastructure to support this strategy
·         Deliver IT services in line with business requirements to internal customers, standardize platforms, and ensure Hardware/Software/Solution meets baseline compliance and implementation standards
·         Prepare and Analyze financial data and results.
·         Create action plans as needed.
·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
·         Contribute to the overall provision of an end to end IT service across agreed services
·         Assist with driving the IT service agenda and for facilitating and implementing IT service improvements across the business.
·         The communication and management of operational IT service issues
·         Collaborate with internal IT teams to effectively deliver services to end users
·         To identify, track and manage key operational risks to the service, providing strong co-ordination with the business, IT and Operational Risk. High attention given, but not limited to, business continuity, IT audit requirements and software compliance
·         Help drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
·         Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives.
·         Collaborate with, and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies
·         Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance, including service trends, improvement activity and SLA attainment.
·         Accountability for the provision of a reliable and stable service which meets the customer’s needs and is sustainable.
·         To build a clear understanding of the service requirements of the business
·         To support the incident management process by clearly articulating business impact during for affected service(s) during major incidents and driving completion of corrective actions and problem management activities.
·         Drive awareness of change management activity for high category services ensuring that the business impact of change activity is understood and risks to business processing highlighted.
·         Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
·         Ability to work effectively under pressure with constantly changing priorities and deadlines
·         Understand and embrace the global IT strategic direction
·         Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
·         Enforce and follow all procedures and policies within IT and the company.
·         Participate in internal audit programs and drive non conformance issues to conclusion.
·         Project Management as required
·         May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

·         Proven success in development of a business intelligence solutions for the delivery of operational metrics and reporting.
·         Ability to participate in projects to ensure regional/global readiness
·         ITIL Process Management knowledge to ensure compliance and use of global, regional and/or site defined processes
·         Experience in ensuring processes are in place to support area of responsibility.
·         Understanding of Licensing and Contracts.
·         Working knowledge of security team requirements including patching and deviations.
·         Ability to work effectively under pressure with constantly changing priorities and deadlines
·         Proficiency in use of personal computers, Microsoft Office products (Excel, Word and Powerpoint) and e-mail skills required.
·         Basic knowledge of Open Source solutions


EDUCATION & EXPERIENCE REQUIREMENTS

·         Bachelor’s Degree in Computer Science or Management Information Technology or equivalent.
·         Minimum 8 years experience in a relevant Jabil IT position OR equivalent external work experience, including at least 5 years experience in a Business Intelligence role within an Information Technology department.
·         Or an equivalent combination of education, training or experience.

WORKING CONDITIONS

·         Regular business hours. Some additional hours may be required.
·         Travel requirements: Domestic and/or International, up to 20%.
·         Climate controlled office environment during normal business hours.

This job cannot be performed remotely in the state of Colorado.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access https://careers.jabil.com/ site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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