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Global HR Product Lead - Workday Core HCM and Absence

Req ID: J2295096

  • Location
    Remote - USA, Florida, United States of America
    St. Petersburg/Tampa, Florida, United States of America
  • Category Human Resources
  • Posted Wednesday, November 17, 2021
  • Time Type Full time
  • Job Type Permanent Employee

Job Description


Global HR Application Services team is a center of expertise within Jabil's HR applications (e.g., Workday). As a Core HCM and Absence Product Lead, you will lead the implementation of business processes, Workday enhancements, and provide guidance to solve user issues.


·         Responsible for the overall product development for Workday Core HCM and Absence modules.

·         Develop and manage the overall product roadmap, gathering requirements from business users, prioritizing enhancement opportunities, and collaborating across team for development, testing and delivery.

·        Scrum lead responsible for managing our weekly Change Request meeting. Managing CR dispositioning, approvals, assignments and status updates.

·         Identify process design efficiencies and process automation opportunities.

·         Establish a strong working relationship with the CoE and Regional/Segment Leads. Translate requirements into effective deliverables to be handed off to the HRIT team for development.

·         Develop test plan, test scenarios and coordinate user acceptance testing for product area.

·         Partner with the global Change Team to define change and communication strategy for your product area.

·         Recommend/conduct training as needed.

·         Update knowledge articles, quick reference guides and additional training materials to support product feature enhancements.

·         Manage work products across multiple channels: Workday Help, VSTS Azure (change requests) and SmartSheet.

·         Conduct inquiries pertaining to change requests to meet current and projected business needs.

·         Maintain a thorough knowledge on emerging Workday required to fulfill the job, this could include formal or self-paced professional development.

·         Provide regular status updates of assigned projects to appropriate stakeholders.

·         Serve as escalation point for troubleshooting issues.

·         Participate in the exchange of ideas and information within the cross functional team.

·         Ensure that procedures and work instructions are efficient and not redundant.

·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field” (i.e., modification or consolidation of SKU’s, elimination of non-value added processes, or complete re-engineering of processes).

·         Confer with reporting manager on complex or unusual situations.

·         Ensure 100% adherence to all policy, processes and procedures.

·         Maintain discretion and confidentiality in all areas of HR data and information, whether internal to Jabil or customer specific.

·         May perform other duties and responsibilities as assigned.


·         Typically reports to Director, Global HR Application Services. 

·         Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management). 



·         Workday HCM and Recruiting technology experience preferred.

·         Strong communications and customer service skills

·         Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

·         Ability to effectively present information in one-on-one and small group situations.

·         Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.


·         8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent experience.

·         Degree in Computer Science or Management Information Systems preferred.

This job cannot be performed remotely in the state of Colorado.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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