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Senior Business System Analyst

Req ID: J2297494

  • Location
    Penang, Pulau Pinang (Penang), Malaysia
  • Category Information Technology
  • Posted Friday, December 17, 2021
  • Time Type Full time
  • Job Type Permanent Employee

Job Description

Conduct business analysis, needs assessments, and preliminary cost/benefit analysis to align information technology solutions with business initiatives.

Independently conduct, or lead other analysts, in business analysis, needs assessments, and preliminary cost/benefit analysis of more/most complex initiatives with little/no direct guidance to align information technology solutions with business initiatives.

  • Analyze and evaluate business needs to recommend solution options.
  • Collaborate stakeholders on solution evaluation and system selection.
  • Formulate and define scope of system and objectives.
  • Conduct gap analysis, analyze current and future state, assess risks.
  • Conduct requirement elicitation workshops.
  • Conduct interviews with end users and business stakeholders.
  • Analyze, specify and model requirements in a form of business requirements documents, functional specifications, use cases, user stories, business process models, UI wireframes and other forms regarding project and stakeholders needs.
  • Develop and maintain up-to-date documentation for responsible area with new or updated functionality.
  • Trace, prioritize, approve, verify and validate requirements.
  • Assess, document, and manage requirements changes, system updates, improvements and enhancements.
  • Conduct peer reviews of the documentation made by other Business System Analysts and provide constructive feedback to teammates.
  • Lead and supervise others in business analysis activities.
  • Provide quality assurance by writing and executing test plans and test cases.
  • Coordinate user acceptance test with Subject Matter Experts.
  • Participate as key team member during implementation.
  • Serve as escalation point for troubleshooting issues and coordinate with other Business System Analysts and technical personnel for their resolution.
  • Perform root cause analysis and create technical notes for all new issues identified.
  • Proactively participate in processes improvement, sharing best practices and proactively suggesting improvement points.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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