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Senior Business Unit Manager

Req ID: J2303666

  • Location
    Albuquerque, New Mexico, United States of America
  • Category Business Development Group
  • Posted Monday, February 7, 2022
  • Time Type Full time
  • Job Type Permanent Employee

Job Description


Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Assists in Developing and helps manage Additive Manufacturing strategy for Jabil Healthcare. Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review, including contract negotiation and amendment. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.


  • The Senior Business Unit Manager is a member of the plant strategic leadership team.

  • Demonstrates an entrepreneurial spirit and drive.

  • Full responsibility for a customer/site Profit & Loss (P&L) statement (generally across multi-sites or multi-customer assignments).

  • Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities

  • Exhibits demonstrated sales/revenue growth success with past and current customer base.

  • Exhibits demonstrated successful relationship-building skills with high-level audiences at more strategic and senior levels within the organization

  • Demonstrated strategic capability to look beyond the customer and understand the end market and industry.

  • Owns the execution of operational Service Level Agreement (SLA) delivery and escalations.

  • Responsible for the Request for Proposal (RFP) process for assigned customer accounts. 

  • Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.

  • Assumes leadership role in site-level strategic planning meetings.

  • Manages and drives the Quarterly Business Review (QBR) process with assigned customer account.

  • The Senior Business Unit Manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell.

  • Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through Jabil’s workcell business model

  • May perform other duties and responsibilities as assigned.


  • Bachelor's Degree required.

  • Degree in Engineering, Finance/Accounting, or Business Management preferred.

  • Minimum (5) years of work-related experience, preferably in additive manufacturing or technical manufacturing.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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