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Senior User Researcher - Radius Innovation & Development

Req ID: J2304962-IL

  • Location
    Clinton, Massachusetts, United States of America
    Remote - USA, Florida, United States of America
  • Category Design Services Group
  • Posted Tuesday, March 1, 2022
  • Type Full time
  • Job Type Permanent Employee

Job Description

Radius Innovation & Development is searching for a Senior User Researcher who is passionate about leading project teams, adept at uncovering human-centered insights, and skillful at translating these insights into meaningful opportunities for design and innovation.  This position will report to the Director of Innovation.

WHY JOIN US:

Radius is the innovation consulting arm of Jabil, the most technologically advanced manufacturing solutions provider in the world. Together we are the only end-to-end innovation consulting business committed to solving our clients' toughest challenges.

With the multi-disciplinary strengths of strategists, researchers, human factors specialists, designers, and conceptual engineers, we help clients identify as well as capitalize on the next game-changing opportunity – through experiences and products designed to win.​ We can be best described as change agents, entrepreneurial professionals backed by a large, established Fortune 100 organization.

WHAT YOU ARE:

We are looking for someone who can inspire fellow designers and lead with both empathy and conviction for the people we design for. As a Senior user researcher, you will play a crucial role throughout the entire project process — using research to inspire our design teams to create better experiences, inform better prototypes, and elevate the perspective of our clients.

WHAT YOU WILL DO:

  • Lead diverse teams and engage clients through the entire project journey;
  • Design, scope, and run research activities that help us tackle our design challenge;
  • Define and use new methodologies to uncover insights
  • Lead the research process from developing discussion guides, recruiting participants, through to test moderation, analysis and report writing;
  • Lead a variety of user research projects using ethnographic and interview- based methods including contextual interviews, usability tests, expert interviews, and group sessions;
  • Facilitate synthesis, generating insights and opportunities for design;
  • Creatively articulate the insights and stories behind our design concepts;
  • Manage multiple stakeholder needs both effectively and sensitively.

WHAT YOU WILL BRING:

  • 5+ years of qualitative (contextual?) research experience, with solid experience in Healthcare, ideally in a consulting environment;
  • Proven ability to use human-centered insight to answer business questions;
  • Mastery of qualitative research methods, including research scope and design;
  • Strong presentation skills with a creative and compelling storytelling style;
  • Passion for leading teams and teaching others about research;
  • Deep experience using investigative research to uncover human insights;
  • Business and consulting savvy, with an ability to think strategically;
  • Innate curiosity, and a passion for telling compelling human stories and connecting the stories to clear insights
  • Experience in Human Factors, including formative and user validation studies is desired.

This job cannot be performed remotely in the state of Colorado.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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