Senior User Researcher - Radius Innovation & Development

Job Description

Radius Innovation & Development is searching for a Senior User Researcher who is passionate about leading project teams, adept at uncovering human-centered insights, and skillful at translating these insights into meaningful opportunities for design and innovation.  This position will report to the Director of Innovation.

WHY JOIN US:

Radius is the innovation consulting arm of Jabil, the most technologically advanced manufacturing solutions provider in the world. Together we are the only end-to-end innovation consulting business committed to solving our clients' toughest challenges.

With the multi-disciplinary strengths of strategists, researchers, human factors specialists, designers, and conceptual engineers, we help clients identify as well as capitalize on the next game-changing opportunity – through experiences and products designed to win.​ We can be best described as change agents, entrepreneurial professionals backed by a large, established Fortune 100 organization.

WHAT YOU ARE:

We are looking for someone who can inspire fellow designers and lead with both empathy and conviction for the people we design for. As a Senior user researcher, you will play a crucial role throughout the entire project process — using research to inspire our design teams to create better experiences, inform better prototypes, and elevate the perspective of our clients.

WHAT YOU WILL DO:

• Lead diverse teams and engage clients through the entire project journey;
• Design, scope, and run research activities that help us tackle our design challenge;
• Define and use new methodologies to uncover insights
• Lead the research process from developing discussion guides, recruiting participants, through to test moderation, analysis and report writing;
• Lead a variety of user research projects using ethnographic and interview- based methods including contextual interviews, usability tests, expert interviews, and group sessions;
• Facilitate synthesis, generating insights and opportunities for design;
• Creatively articulate the insights and stories behind our design concepts;
• Manage multiple stakeholder needs both effectively and sensitively.

WHAT YOU WILL BRING:

• 5+ years of qualitative (contextual?) research experience, with solid experience in Healthcare, ideally in a consulting environment;
• Proven ability to use human-centered insight to answer business questions;
• Mastery of qualitative research methods, including research scope and design;
• Strong presentation skills with a creative and compelling storytelling style;
• Passion for leading teams and teaching others about research;
• Deep experience using investigative research to uncover human insights;
• Business and consulting savvy, with an ability to think strategically;
• Innate curiosity, and a passion for telling compelling human stories and connecting the stories to clear insights
• Experience in Human Factors, including formative and user validation studies is desired.

This job cannot be performed remotely in the state of Colorado.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access https://careers.jabil.com/ site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.