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Business System Analyst III

Req ID: J2313019

  • Location
    Guadalajara, Jalisco, Mexico
    Remote - Dominican Republic, Santo Domingo, Dominican Republic
  • Category Information Technology
  • Posted Thursday, April 28, 2022
  • Time Type Full time
  • Job Type Permanent Employee

Job Description


Independently conducts, or leads other analysts, in business process analyses, needs assessments, and preliminary cost/benefit analyses of more/most complex initiatives with little/no direct Project Management guidance, in an effort to align information technology solutions with business processes and requirements.


  • Conducts inquiries pertaining to the development of new information or systems requirements to meet current and projected business objectives.
  • Leads others in developing, or may independently develop, functional specifications of Internal/External Customer requirements for application development, enhancements, and testing.
  • Leads others in analyzing, or may independently analyze customer requirements, procedures, and problems to improve existing systems.
  • Prepares, or may lead others in preparing, functional, systems and program specifications.
  • Develops project plans and implementation schedules, and reviews those of other analysts for accuracy and completeness.
  • Confers with functional organizations involved to determine requirements.
  • Maintains and develops, or may oversee maintenance and development of documentation for responsible area.
  • Maintains thorough knowledge and in-depth field experience regarding, and leads other analysts and architects in the definition and implementation of, emerging or job technologies required to satisfy business requirements, including, but not limited to, formal or self-paced professional development.
  • Provides status updates of assigned projects, including formal presentations to Project, IT and Senior Management.
  • Recommends/oversees Internal SME training.
  • Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems.
  • Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
  • Maintains a good working relationship with Customers and vendors.
  • Adheres to, and ensures adherence in association with Project Management by other team members to all IT and department policy, processes and procedures.
  • Assists Project Management in leading and participates in the exchange of ideas and information within the department. Comply and follow all procedures within the company security policy.
  • May perform other duties and responsibilities as assigned.


  • Typically reports to Management.  Direct supervisor job title(s) typically include:  Ops Manager, Ops Director,
  • Job May directly be responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management). 




  • Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job.
  • Strong communications and customer service skills.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Proficiency in use of personal computers, Microsoft Office products, SAP, Power BI & Materials Systems and e-mail skills required.


  • Bachelor's Degree required. 
  • Degree in Computer Science or Management Information Systems preferred.
  • Minimum 8 years work experience in a related position with extensive Enterprise Application knowledge i.e.
  • Extensive SAP Modules Knowledge with significant competency on the Purchasing, Production Planning, Sales and Distribution & Purchasing modules.
  • Proficiency on Manufacturing Execution Application (MES), Power BI, Rapid Response, SAP S4 and other market leading enterprise applications will be highly recommended.
    • Or an equivalent combination of education, training, or experience in Factory of the Future eco-system.





Competency Characteristics


Customer Intimacy

Empowerment & Accountability

Continuous Improvement

Understands her/his customers’ expectations; Works towards delighting the customers; Handles customers effectively and proactively anticipates their needs

Steps up to the challenges and tasks assigned; builds relationships of trust with team members; accepts responsibility for her/his own performance and actions

Constantly seeks to improve work processes; has a quality-first mentality; Learns from internal and external best practices to apply to her/his work


Vision & Purpose


Learning on the Fly

Understands the vision of the company; knows how her/his work contributes to the business strategies; prioritizes her/his work against what is important to the business

Understands how future trends will affect how our business operates; Able to share the company’s directions with others; Seeks to understand other business functions beyond her/his own

Understands her/his function’s strengths and weakness, opportunities and threats; Seeks exposure to new ideas and faces new problems with ease; consistently looks for novel ways to solve new problems


Innovation Management

Decision Quality

Drive for Results

Challenges the way things have always been done; Looks at problems, processes and solutions in new ways; Stimulates creative ideas and experimentation in others

Clearly defines complex issues despite incomplete or ambiguous information; evaluates the benefits, costs, and risks of alternatives before making decisions; Applies accurate logic and common sense in making decisions

Focuses time and energy on the most important issues; is consistently good at getting the right things done; Demonstrates and fosters a sense of urgency and strong commitment to achieving goals 


Develop Today’s Talent

Motivate Others

Actively provides feedback to others for their development; Influences others to take on new and challenging assignments; Develops and coaches others in areas  of her/his expertise; Delegates tasks to stretch team members for their development

Able to motivate others to get the best out of them; Recognizes team members for their contributions; Creates a work environment that is upbeat and supportive



Cross Cultural Agility

Integrity & Trust

Is aware of personal strengths and weaknesses; Makes time to pursue personal interests while maintaining energy and passion for the job; Recovers quickly from setbacks; Gains insights from mistakes

Masters new jobs, information, and situations quickly and effectively; Demonstrates ability to work effectively across cultures; Is not judgmental about differences

Can be trusted; Admits mistakes;  Is seen as a direct, truthful individual; Does not misrepresent himself or herself for personal gains;  Treats everyone with humanity, justice, and temperance, even under stressful circumstances


  • Regular business hours.  Some additional hours may be required.
  • Travel requirements:  Domestic and/or International, up to 40 %.
  • Climate controlled office environment during normal business hours.



Up to 7 hour(s) per day


Up to .5 hour(s) per day, up to 50 max. Lbs. ^


Up to 2 hour(s) per day


Up to .5 hour(s) per day, up to 50 max.  Lbs. ^


Up to 4 hour(s) per day


Up to  .5 hour(s) per day 


Up to 1 hour(s) per day


Up to  .5 hour(s) per day


Up to 2 hour(s) per day


Will not generally apply


Will not generally apply


Will not generally apply


Up to 1 hour(s) per day

Excessive heat exposure

Will not generally apply


Will not generally apply

Excessive cold exposure

Will not generally apply

Hands in water

Will not generally apply

Dust exposure

Will not generally apply


Up to 1 hour(s) per day

Loud Noise exposure

Will not generally apply

Data Entry/Typing

Up to 4 hour(s) per day

Humidity exposure

Will not generally apply

Unusual hearing or vision demands:   None specified

^Other physical demands or notes:   Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance.  Care should always be taken when lifting, pushing or pulling in an awkward position. 


The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job.  It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description does not imply or cannot be considered as part of an employment contract.  Jabil Circuit, Inc. is an Equal Opportunity Employer.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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