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AA

Req ID: J2314517

  • Location
    Wuxi, Jiangsu, China
  • Category Information Technology
  • Posted Thursday, April 14, 2022
  • Time Type Full time
  • Job Type Permanent Employee

Job Description

Maintain and support existing eCommerce business system applications. Sterling GIS, BizTalk 2004 and all associated support systems.

  • Develop and manage processes for change control and auditing on all eCommerce Applications.  
  • Maintain System security for EC applications.
  • Enable eCommerce solutions.
  • Manage relationship with Sterling SIB.
  • Maintain and develop documentation for change control processes.
  • Trouble shoot production issues as they relate to eCommerce communications, EDI translation, SAP integration and Application performance.
  • Manage Gentran Integration Suite performance.
  • Serve as a primary contact for all application issues regarding the software vendor.
  • Responsible for all Disaster Recovery setup and testing.
  • Ability to work additional hours as needed.  On call support requirements.
  • Track and report ecommerce application metrics.
  • Assist eCommerce Manager in strategic planning for capacity and functionality.
  • Participate in the exchange of ideas and information within the department.
  • Ask questions; encourage input from team members.
  • Provide regular updates to appropriate managers.
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confer with reporting manager on complex or unusual situations.
  • Establish new measurement systems if/where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality).
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems.
  • Understand and embrace the business and IT strategic direction.
  • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
  • Comply and follow all procedures within the company security policy.

May perform other duties and responsibilities as assigned.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access https://careers.jabil.com/ site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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