Quality Engineer/ Kenosha, WI
Req ID: J2316622
Job Description
SUMMARY
Represent the quality function of technical support for Zebra DOA/OOB/RMA products, in conjunction with other internal support groups, regarding issues affecting manufacturing, at customer's Distribution Center in Kenosha, Wisconsin.
In your role you will :
· Work in Kenosha, WI at customer's DC and repair the RMA printers
. Develop and maintain QA plans and process routings, which reflect intended/actual activities
· Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
· Evaluate and support inspection processes via inspection aids and instruction guidelines.
· Support all training programs by development and implementation of specialized training sessions for all applicable functions.
· Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
· Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
· Provide trend analysis of defects occurring at the customer, supplier and internally.
· Participate in the vendor survey activities as applicable.
· Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
· Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
· Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
· Interface and provide technical support on quality issues with the customer as needed.
· Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.
· Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.
· Improve technical support for the quality organization.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy
Successful candidate will bring the following knowledge, skills, and abilities:
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Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
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Ability to define problems, collect data, establish facts, and draw valid conclusions based in the 8D methodology
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Ability to operate a personal computer including using a Windows based operating system and related software
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Advanced PC skills, including training and knowledge of Jabil’s software packages
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Ability to effectively communicate with customers and colleagues
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Ability to compute rate, ratio, and percent and to draw and interpret graphs
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Ability to use lab equipment (multi-meter, oscilloscope, etc.)
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Ability to use Cyclone programmer, J-Link programmer, etc.
JOB QUALIFICATIONS , EDUCATION & EXPERIENCE REQUIREMENTS:
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Bachelor's degree required and two years related experience; or equivalent combination of education and experience
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Or a High school, Electronic technical, diploma with 3 or more years experience troubleshooting to a component level using schematics or hardware specs and essential Quality tools like 8D, Paretos, RCA, painter chart, CPK, is acceptable
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Language, English 100%. Chinese and Spanish Desirable
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Some domestic ( USA) travel may be required
Work as a debug/repair engineer in Kenosha , WI Zebra DC.
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