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IT Business Analyst I

Req ID: J2325516-SGA

  • Location
    Penang, Pulau Pinang (Penang), Malaysia
  • Category Information Technology
  • Posted Friday, July 1, 2022
  • Type Full time
  • Job Type Permanent Employee

Job Description

Job Summary

1        Play the roles of project manager, business system analyst & software quality engineer, for site level software solution projects, following Jabil procedures & processes

2        Provide services to maintain software solutions uptime delivered by site IT, regional IT & global IT, following Jabil procedures & processes

3        Support compliance related activities, including but not limited to audit, documentations, inspections & etc., from the aspect of supported software solutions, to ensure Jabil is meeting all the regulations & standards, required to conduct our business

4        Provide general IT guidance to meet operations needs to conduct our business, following Jabil procedures & processes


1      Bachelor's Degree in Business Information Management, Computer Information System with minimum 3 years demonstrated project management experience.


2      Sounds knowledge in Enterprise Resource Planning tools and manufacturing's logistic planning process.

3      Analytical ability and skill to read business requirements.

Job Description

1        Co-develop business/operation processes and provide process evaluation and justification report to IT Manager.

2      Evaluating and analyzing computerize systems request for both new and existing computer system. Provide business impact analysis to core project team and IT Manager.

3      Develop new system analysis report for justification. Details requirements and new systems' specification and flowchart.

4      Co-develop test data, method and procedure for new systems testing. Document test result, evaluate and benchmark with implementation data.

5       Coordinate new systems testing and give approval to systems implementation.

6      Develop system implementation plan by define timelines, resources, budgets and activities.


7      Liaise with corporate development team to define priority, resource availability and standard of implementation.

8        Attend available trainings to learn about new & existing software solutions to maintain. Share knowledge gained to peers to work collectively to maintain uptime, following Jabil procedures & processes, to align to Jabil goals & strategies. Coordinate the activities of proliferation & adoption for software solutions, to or from other Jabil sites.

9        Continue to work cross functional teams to ensure compliance related activities, from the aspect of supported software solutions, are executed timely, correctly & completely.

10      Serve as an IT representative of the IT Functional Manager to provide general IT guidance to operations members, when approached.

General Requirement

1        Posses sound knowledge in Enterprise Resource Planning tools, Material Resource Planning tools, Relational Database systems, systems development cycle methodology.


2       Ability to read the business requirement and identify change factor that has originality and ingenuity.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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