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Quality Engineer (NPI/Operations/Supplier)

Req ID: J2332956-IL

  • Location
    Auburn Hills, Michigan, United States of America
  • Category Quality Group
  • Posted Tuesday, August 30, 2022
  • Type Full time
  • Job Type Permanent Employee

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

Job Description


Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

·         Develop and maintain QA plans and timeliness of global new product introductions utilizing Advanced Product Quality Planning and Process Optimization specific to the customer.

·         Provide support for all quoting activities by participation in initial process design, development, and implementation phases.

·         Evaluate and provide input to inspection processes via inspection aids and instruction guidelines.

·         Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions.

·         Develop appropriate systems for document storage, access and review pertaining to global customer accounts.

·         Review all supplier, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts.

·         Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.

·         Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.

·         Interface with all departments as applied to the Policies and Procedures.

·         Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies.

·         Assist in driving the standardization of manufacturing processes.

·         Interface and provide technical support on quality issues with the customer as needed.

·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

·         Comply and follow all procedures within the company security policy.



·         Bachelor's degree required and 2 - 5 years related experience; or equivalent combination of education and experience.

·         Knowledge of statistical methods and their application to a manufacturing process

·         Knowledge of quality theory and practices

·         Knowledge of surface mount technology assembly processes, methods and equipment preferred, but not required

·         ASQ certification (CQE, CQA, CQT) desired

·         Advanced PC skills, including training and knowledge of Jabil’s software packages desired

·         Excellent verbal and written communication skills required

·         Ability to speak effectively before groups of customers or employees of organization

·         Advanced reading, writing, and math skills required

·         Experience in productivity improvement required

·         Strong knowledge of statistical methods and their application to a manufacturing process required

·         Strong analytical, interpretive, and problem-solving skills required

·         Ability to write routine reports and correspondence

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.


·         Individual may be required to sit or stand for extended periods of time.

·         The employee is frequently required to walk, bend, and lift and carry equipment up to 50 lbs.

·         Specific vision abilities required by this job include close vision and use of computer monitor screen a great deal of the time.



·         Must be able to travel on occasion. Individual’s primary workstation is located in the office area, with some time spent each day on the manufacturing floor.

·         The noise level in the work environment ranges from low to moderate.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (, the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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