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Operational SME I

Req ID: J2340420-IL

  • Location
    Penang, Pulau Pinang (Penang), Malaysia
  • Category Operations
  • Posted Wednesday, November 30, 2022
  • Type Full time
  • Job Type Permanent Employee

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

Job Description


The Operations SME will be responsible for driving operational excellence at mega site & regional level.

Supporting continuous improvement of products & processes, driving standards & ensuring the effectiveness of all our systems

Partnering with varying Operation and IT teams on determining the most optimum process and system changes while taking the lead on the planning, design, and implementation phases

The role is weighted towards PDM system data and expertise, integrations, and interactions with all the downstream service delivery systems. i.e. Valor, Fuji, MES, JEMSmm, setup sheets, production, production planning, materials pull list & consumption.


Be creative and proactive contributor within the team, always focused on continuous improvement.

Improving quality, reducing costs & NVA by optimizing processes and systems, e.g., consolidation of tasks, standardization, elimination of non-value-added processes, application enhancements and integrations.

Ability to define problems, collect data, establish facts, and draw valid conclusions

Lead and evaluate cross-functional projects with in-depth knowledge of various functions.

Collaborate with stakeholders and define project scope.

Define and release project Key Performance Indicators and manage the work within scope, quality, time and cost constraints

Ability to effectively present information and respond to questions from groups of managers, clients, customers.

Support and introduce new technologies from Digital Factory team

Support and define JEMSpd & all Digital Factory short/long term goals

Lead as Subject Matter Expert in all global & regional DF systems and applications

Coach, mentor, and train resources within the DF team & other functional teams as required

May perform other duties as assigned

· Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).


Understanding of Jabil’s global strategies and direction

Strong operational knowledge of Jabil processes in both repetitive and BTO/CTO business.

Strong operational knowledge of JEMS eco-system i.e. JEMSpd suite (SAP PLM & Setup sheets), SAP MII, Fuji/Nexim data, JEMSco, JEMSmm.

Strong knowledge of our PDM (Product Data Management) toolset, PLM Scrubbing tool, SAP PLM, Setup sheet management and our Engineering Change management processes.

Experienced in Engineering changes related to material/BOM, AMPL, Process Changes and Deviations, and the impact on the Jabil downstream functions like planning, purchasing, materials, manufacturing & sales

Good Operational knowledge of SFMM, SFM, SAP modules, production planning and Jabil shop floor solutions

Proven record of successful accomplishments, implementing continuous improvements and cost reduction programs.

Strong and convincing communication skills.

Demonstrated ability to influence organization

Excellent problem-solving skills

Proficiency in use of personal computers, email, Microsoft Office products (Excel, Word and PowerPoint)


Bachelor’s degree in Industrial, Process or Manufacturing Engineering, or related discipline
At least 10 years of working experience with 7 years of experience in an EMS or similar environment

Or a combination of education, experience and/or training

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Build your career with Jabil! We challenge and empower you to make most of your talents, working with outstanding colleagues from diverse backgrounds who share your drive and passion to make Jabil grow!

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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