At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.
The Test Eng Technical Project Manager manages and enhances customer relationships. This role is technically capable of developing, managing and delivering low to medium complexity technology projects that include developing SOW, business proposals, project schedule / financials, and managing less complex projects globally.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit and interview Test Engineers and technicians.
· Communicate criteria to recruiters for test staff position candidates.
· Coach Test Engineers in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Test Engineering staff to deliver excellence to every internal and external customer.
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Test Engineering Manager, Workcell Manager (WCM), Business Unit Director (BUD), peers and team member on team member’s contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members.
· Assess communication style of individual team members and adapt own communication style accordingly.
Business Strategy and Direction:
· Know and understand the campus strategic directions.
· Define, develop and implement test engineering strategies, which contribute to the campus strategic directions.
· Provide regular updates to Test Engineering Manager on the execution of the strategy.
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to Test Engineering Manager on cost and cost trends.
PROJECT MANAGEMENT RESPONSIBILITIES
· Ensure all of the project's technological requirements and/or objectives are correctly gathered, understood and properly translated for execution.
· Manage recognizing project's key success indicators and manage the work within scope, quality, time and cost constraints.
· Manage project risk reviews and appropriate mitigation.
· Manage facilitating communication as appropriate to all involved and "manage" the stakeholders. This includes escalating issues to the next level of management.
· Manage forecasting project budget and HR needs for current and future site needs.
· Manage overall project success - including cost, schedule, quality, and scope management.
· Manage customer satisfaction / relationship both internal and external.
· Form and lead strong multi-functional teams to achieve company and customer objectives.
· Understand and exceed customer needs and expectations.
· Ensure all sensitive and confidential information is handled appropriately.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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