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Software Quality Assurance

Req ID: J2262585

  • Location
    Chihuahua, Chihuahua, Mexico
    Guadalajara, Jalisco, Mexico
  • Category Information Technology
  • Posted Tuesday, February 23, 2021
  • Type Full time

Job Description

Job Summary

Plans and executes testing procedures to ensure that software meets established quality standards.

Essential Duties & Responsibilities

  • Work in continuous delivery mode, analyzing and delivering features iteratively
  • Consistently demonstrate Agile processes and principles for effective delivery
  • Flexibly adapt to changes in the project structure, processes, tasks and responsibilities
  • Conduct reviews of complex system requirements to ensure adequate test case coverage
  • Responsible for creating, refining and maintaining test plans, test cases to meet development and stakeholder needs
  • Write test cases in key word driven framework
  • Execute testing manually and in test-automation environment
  • Identify test environment requirements
  • Prepares and maintains test data sets
  • Documents testing results according to required procedures
  • Isolates, reproduces and traches defects
  • Verifies bug fixes
  • Attend and participate in program-level reviews, walkthrough and inspection
  • Demonstrate prototype, product improvements for the Product Owner to confirm the delivered solution is in fulfillment of the stated requirements
  • Provide timeline information about quality assurance and control tasks
  • Communicate regularly with program or project manager to provide timeline information and define test schedules
  • Participate in the adoption of enterprise quality standards, processes, tools and methodology to ensure cost efficient, timely and effective services that support the corporate business strategy.
  • Provide guidance to others on quality control and assurance processes
  • Develop recommendations on how to improve the overall quality and reliability of products and services through the solutions development life cycle
  • Drive continuous improvement through trend reporting analysis and metrics management
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
  • Detailed understanding of features of software applications assigned to him/her
  • High level knowledge of the existing application landscape to identify best solution for specific features
  • Exchange knowledge and information with other Jabil colleagues to ensure best practices are shared throughout the Jabil organization
  • Participate in processes improvement, sharing best practices and proactively suggesting improvement points.
  • Understand and embrace the business and IT strategic direction
  • Proactively investigates new perspectives, attitudes to evaluate and improve knowledge and performance
  • Ensure 100% adherence to all IT and department policy, processes and procedures and utilizes IT governance tools
  • Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems.

Management & Supervisory Responsibilities

  • Typically reports to Management
  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).

Knowledge and Education Requirements

  • Bachelor's Degree in Computer Science, Management Information Systems or related field
  • Minimum 8 years of experience in Software Quality Assurance or similar role
  • Minimum 2 years work in an environment using Agile development methodology
  • Good understanding of software development lifecycle (Waterfall and Agile)
  • Ability to understand complex business problems and translate it to IT language
  • Structured, process driven, pragmatic problem solver approach
  • Good communication skills
  • Creative approach to problem-solving
  • Experience with working in a multicultural environment
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Fluent in English


  • Master’s Degree in Computer Science, Management Information Systems or related field
  • ISTQB Foundation level Certificate
  • AWS Cloud Practitioner Certificate
  • SQL knowledge and experience
  • Application development experience

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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