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Technical Program Manager, Industrial Internet of Things

Req ID: J2258990

  • Location
    San Jose, California, United States of America
    Seattle, Washington, United States of America
    Saint Petersburg, Florida, United States of America
  • Category Operations
  • Posted Tuesday, January 26, 2021
  • Type Full time

Job Description

Internet of Things – Technical Manager

Jabil Industrial IoT is a group within Jabil that focuses on the development and delivery of IoT fueled products and solutions.  We focus on connected edge hardware development and software/analytics based microservices.

The IoT Technical Manager is a product or solution program leaders, responsible for the technical delivery of the product as well as overall client satisfaction.  This individual is accountable for the technical success of the project and will be the day-day lead.  The Technical Manager will have a deep, hands-on role in defining, developing and delivering product or solution.   This individual will be working closely with  internal, externally and client engineering, product management and marketing teams.

Responsible for managing all aspects of the planning, design, development, and delivery of IoT edge products to Jabil Industrial IoT customers.  


Collect, define and verify end-to-end system requirements, write detailed functional and test specifications, coordinate efforts with engineering to scope and build hardware including integration with the cloud platforms.

Provide technical and strategic leadership to quickly transition innovative concepts and ideas into commercial realization.

Data-driven and analytical. Ability to clearly & effectively communicate (written as well as verbally) across the org and up to senior leadership

Work with Sales and Product Management team to establish and obtain consensus on Customer goals, objectives, and deliverables. Assess the degree to which changes to scope, issues and risks will affect programs and gain agreement for resolution

Direct the activities of the program teams, coordinating and driving the team’s efforts towards successful delivery of assigned programs. Including managing key strategic partners/vendors and their collaborative selection

Determine resource needs, and account for their effective use

Adjust program scope and timing based on the needs of customers

Responsible for delivering all programs on time, within budgets and meeting the strategic and business requirements

Responsible for tracking key program milestones and recommending adjustments to Executive Management ESSENTIAL QUALIFICAITONS Bachelor's or Master’s Degree in EE, CS, Business Administration or other related field. EXPERIENCE

2+ years of relevant work experience in technical program/project management in a consumer electronics environment SKILLS AND KNOWLEDGE

Knowledge of IoT product life cycle and development including production and delivery at scale

Experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule and deploy new features sets

Experience analyzing cost/benefit of feature selection

Fluency with JIRA project management tool

Must have competency in either embedded hardware design or software design/engineering

Strong problem solving and negotiation skills to earn trust and influence partners and teams

Basic understanding of Bluetooth, Wi-Fi, Cellular connectivity and sensors

Prior experience as a Hardware or Computer Engineer is a plus

Manages Complexity and ambiguity

Synthesizes large amounts of data to identify themes and to develop new insights that guide decision-making

Commits to action after considering alternatives based on facts, available resources, constraints, organization priorities and values.

Evaluates and pursues initiatives, investments, and opportunities based on long-term strategic plans

Can accurately assess risks and options, change direction, and reorient quickly even in complex, ambiguous situations

Has strategic foresight that considers market trends, customers and stakeholders needs while maintaining insights into the current environment

Cultivate Growth Mindset

Prepares business and teams for future opportunities to create growth and deliver value

Recognizes and uses the organization's strengths to scale for growth that includes talent, capabilities, processes, and structures

Creates an environment that fosters innovation, exploration, and the adoption of new ideas that drive value to the business

Remains optimistic and focused on opportunities while building support and removing barriers to implement change

Drive Results

Translates strategies into plans and priorities that provide clear direction and align the organization on immediate and long-term initiatives

Focuses the organization on critical activities that yield high impact

Establishes systematic methods for monitoring and evaluating performance

Anticipates obstacles, removes barriers to performance, and ensures the organization stays on track to achieve results

Empowerment and Accountability 

Defines outcomes, accountability, and provides guidance on process as needed

Identifies metrics and establishes regular reviews to monitor progress and outcomes

Instills a sense of energy, ownership, and personal commitment across the organization

Inspires courage within employees to think, take action and make decisions - removes fear of making mistakes. 

Ensures the organization has the information, tools and skills to succeed

Celebrates and recognizes significant achievements

Customer Intimacy

Actively seeks to understand and anticipate customer needs including industry context, technology and regulatory requirements

Creates an environment that generates innovative solutions that build broader, long-term opportunities with the customer

Engages the organization to proactively think about creative ways to prevent service failures

Earns the trust of customers by anticipating their needs and helping them deliver on their business strategies

Sets up customer feedback systems - implements effective ways to monitor and evaluate customer satisfaction, issues, and needs

Integrity and Trust

Creates a climate that supports integrity and honesty through personal example and through organizational practices

Builds a culture which promotes accountability and transparency, values feedback, and views mistakes as teachable moments

Confronts unethical practices, recognizes high ethical standards, and ensures decisions are made in an ethical and trustworthy manner

Vigilantly protects the interests of the organization, demonstrates transparency, shares information, and represents those who do not have a formal voice in decisions that affect them

Inspire Action

Creates and sustains a culture that pursues aggressive goals, inspires action, and energizes people

Orchestrates the pace of change, creates a climate of innovation, appropriate risk-taking and models an attitude of adaptability and resilience to change

Conveys confidence in others' abilities, gives recognition to those who strive for excellence and celebrates and rewards organizational achievements

Promotes and projects a positive image of the organization, creates a climate that foster personal growth, excellence and collaboration

Builds and leverages relationships inside and outside the organization to exchange ideas, gain support and collaborate on business initiatives

Facilitates constructive dialog to resolve conflict and create win-win results

Establishes a climate of trust, confidence and mutual respect, creating a positive, fun environment for others to work and collaborate


BS/MS  EE, ME, CS, Software Engineering or equivalent

Please email with your resume


Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or by calling 1.727.803.7515 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and/or phone number.

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