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Application Administrator

Req ID: J2260666

  • Ubicación
    Guadalajara, Jalisco, Mexico
  • Categoría Tecnologias de la Información
  • Publicado martes, 23 de febrero de 2021
  • Tipo Tiempo completo

Descripción del Trabajo

Maintain and support existing global business system applications.

· Develop and manage processes and documentation for change control and auditing of assigned applications

· Maintain System security for assigned applications.

· Manage relationships with customers, partners and vendors

· Trouble shoot and resolve production issues for assigned applications

· Manage application performance.

· Serve as a primary contact for all application issues regarding the software vendor.

· Responsible for all Disaster Recovery setup and testing.

· Ability to work additional hours as needed. On call support requirements.

· Track and report ecommerce application metrics.

· Assist Leadership in strategic planning for capacity and functionality.

· Participate in the exchange of ideas and information within the department.

· Ask questions; encourage input from team members.

· Provide regular updates to appropriate managers.

· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation

of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

· Drive continuous improvement through trend reporting analysis and metrics management.

· Assure that procedures and work instructions are efficient and not redundant.

· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.

· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and

effectively; making customer issues a priority.

· Confer with reporting manager on complex or unusual situations.

· Establish new measurement systems if/where possible.

· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil


· Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality).

· Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or

customer specific.

· Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

· Maintain discretion and confidentiality in all areas pertaining to the IT systems.

· Understand and embrace the business and IT strategic direction.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy.

· May perform other duties and responsibilities as assigned.

Demonstrated  knowledge/experience:

  • Systems Administration and Analysis

  • Strong Troubleshooting skills

  • Analysis and Tuning of RDBMS

  • Standard computer operating systems (Windows and Linux)​

  • Microsoft SQL Server, PostgreSQL​

  • ​Web application experience in WebSphere App Server (Tomcat experience an advantage)​

(Optional) ​Understanding Of:

  • Cloud Computing​

  • Containers (Docker, Kubernetes, etc)​​

  • Windows Server Powershell,

  • MongoDB

  • PromQL

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