Descripción del Trabajo
Supervises a group of individuals involved in the development, support, coding, testing, debugging, documenting, maintaining, and installing of business applications programs. Essential Duties & Responsibilities -Maintain availability of system including assisting installation at plant sites, providing support to current users, monitoring the system and troubleshooting issues. -Train and support for all plants including coordination with other plants and installation teams. -Participate in development and rollout of new functionality -Assist in development of guidelines, checklist, procedures and training documentation. -Ensure that projects are scheduled, planned to achieve the right balance of roadmap/strategic developments and necessary ongoing enhancements to maintain the integrity of the application/infrastructure -Ensure project communication is effective with all parties. -Allocate resources to projects. -Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”. -Establish new measurement systems if/where possible. -Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. -Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality) -Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. -Interpret a variety of instructions furnished in written, oral, diagram or schedule form. -Ability to work effectively under pressure with constantly changing priorities and deadlines. -To be proficient and knowledgeable in all areas related to the IT department functions. -To maintain discretion and confidentiality in all areas pertaining to the IT systems. -Understand and embrace the business and IT strategic direction. -Ensure all sensitive and confidential information is handled appropriately. Education & Experience Requirements Bachelor's Degree in Computer Science or Management Information Systems preferred. -Or minimum 3 to 5 years experience, or equivalent education and experience.