ERP Subject Matter Expert

Descripción del Trabajo

JOB SUMMARY

Responsible for process development, training and support of systems, tools and processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the functional expert for all inventory control related systems and tools.
• Support other users in typical and advanced questions that require research to solve.
• Coordinate and facilitate training for the plant in terms of new hires, new functionality, and upgrades.
• Track and communicate all changes/enhancements to existing systems including upgrades to current systems.
• Understand standardized departmental functions, processes, procedures, and systems.
• Evaluate business systems and troubleshoot areas of concern.
• Introduce and support corporate provided/designed tools.
• Evaluate and monitor the current processes and tools to determine their ability to meet the department’s business needs.
• Provide support for the plant for all system tools and related issues.
• Identify opportunities for enhancements.
• Detail requirements for enhancements with respect to a Business Development Request submitted by a functional area.
• Provide initial functional specifications.
• Assist in the testing, validation, and rollout processes for new functionality, to include plant level training.
• Define and/or document business processes, policies and work instructions.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS/ KNOWLEDGE REQUIREMENTS

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts of basic algebra.
• Strong knowledge of global and regional logistics operations and industry.
• Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
• Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
• Strong knowledge of international direct and indirect taxes as well as global customs regimes.
• Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
• Strong and convincing communication skills.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

• High School diploma required.
• Bachelor's degree and/or Certification by related professional organizations is strongly preferred.
• Three years related experience and/or training.
• Or a combination of education, experience and/or training.