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Business Analyst

Req ID: J2266581

  • Ubicación
    Remoto - México, Jalisco, Mexico
    Remoto - Estados Unidos, Florida, United States of America
    Tampa/San Petersburgo, FL, Florida, United States of America
  • Categoría Tecnologias de la Información
  • Publicado viernes, 26 de marzo de 2021
  • Tipo Tiempo completo

Descripción del Trabajo


Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information

technology solutions with business initiatives. Analyze business procedures and needs to develop detailed specifications from which

programs will be written.


· Ability to perform all duties of the Systems Analyst I.

· Formulate and define scope of system and objectives.

· Confer with organizational units involved to determine requirements.

· Oversee large, complex, more important projects or more than one project, including planning, assigning, monitoring and

reviewing progress and accuracy of work, evaluating results.

· Devise sample input data to test accuracy of program.

· Observe or runs test of program using sample or actual data.

· Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.

· Write functional specifications of user needs for application development, enhancements, and testing.

· Analyze user requirements, procedures, and problems to improve existing systems.

· Prepare functional, systems and program specifications.

· Prepare project plans and implementation schedules.

· Confer with organizational units involved to determine requirements.

· Maintain and develop documentation for responsible area.

· Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job,

this could include formal or self paced professional development.

· Prepare project plans and schedules.

· Provide status updates of assigned projects.

· Recommend/conduct training.

· Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.

· Serve as escalation point for troubleshooting issues.

· Maintain a good working relationship with customers and vendors.

· Ensure 100% adherence to all IT and department policy, processes and procedures.

· Participate in the exchange of ideas and information within the department.

· Ask questions; encourage input from team members.

· Provide regular updates to appropriate managers.

· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation

of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

· Drive continuous improvement through trend reporting analysis and metrics management.

· Assure that procedures and work instructions are efficient and not redundant.

· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.

· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and

effectively; making customer issues a priority.

· Confer with reporting manager on complex or unusual situations.

· Establish new measurement systems if/where possible.

· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil

organization. · Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality). · Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. · Interpret a variety of instructions furnished in written, oral, diagram or schedule form. · Maintain discretion and confidentiality in all areas pertaining to the IT systems. · Understand and embrace the business and IT strategic direction. · Comply and follow all procedures within the company security policy. · May perform other duties and responsibilities as assigned.


· Typically reports to Management. Direct supervisor job title(s) typically include: IT Manager or IT Sr Manager

· Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance




· Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job

· Strong communications and customer service skills

· Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

· Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of

the organization.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and Powerpoint) and e-mail skills required.


· Bachelor's Degree required.

· Degree in Computer Science or Management Information Systems preferred.

· Minimum 5 to 7 years work experience in a related position.

· Or an equivalent combination of education, training or experience.

This job cannot be performed remotely in the state of Colorado.
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