Application Administrator

Descripción del Trabajo

JOB SUMMARY

Maintain & support existing business system applications

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         24/7 support for production critical applications

·         Application deployment, upgrade, troubleshoot, maintain

·         Applications scalability, security, performance tuning

·         Applications, servers, and DB’s monitoring

·         Database-related activities – DB deployment, maintenance, backup\restore, troubleshooting: SQL, SQL jobs, SSIS, SSRS.

·         Collaborate with other teams (DBA, DEV, DevOps, BSA, network team) during troubleshooting, bug-fixing, deployment processes, new projects implementation

·         Ticket system, Change management, PRB, incident management, service requests, SLA

·         Comply and follow all procedures within the company policies

·         Maintain and develop documentation for responsible areas, application inventory

·         Cloud activities – support current cloud infrastructure, migrate solutions to the cloud.
·         Develop & executes test plans.
·         Interact with functional resource to understand &/or clarify requirements.
·         Participate in the exchange of ideas and information within the department.
·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
·         Drive continuous improvement through trend reporting analysis and metrics management.
·         Assure that procedures and work instructions are efficient and not redundant.
·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
·         Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
·         Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
·         Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
·         Maintain discretion and confidentiality in all areas pertaining to the IT systems.
·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
·         Comply and follow all procedures within the company security policy.
·         May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
 

·         Ability to define problems, collect data, establish facts, and draw valid conclusions.

·         Strong analytical and troubleshooting skills

·         Good technical knowledge of Windows Server, SQL Server, AWS

·         Ability to work effectively under pressure with constantly changing priorities and deadlines

Manufacturing support experience

·         Involvement with scripting languages such as PowerShell, batch scripting

·         Customer service skills as well as effective communication skills – both verbal and written.
·         Ability to follow written and verbal directions.
·         Understanding of database objects, tables, views, keys, indexes, stored procedures.
·         Understanding of software design methodologies.
·         Working knowledge of Microsoft SQL Server
·         Knowledge of Microsoft operating system and networks

·         Knowledge of AWS and Azure cloud services is preferred