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Application Administration II (MuleSoft, eCommerce))

Req ID: J2280301

  • Ubicación
    Guadalajara, Jalisco, Mexico
  • Categoría Tecnologias de la Información
  • Publicado jueves, 12 de agosto de 2021
  • Tipo Tiempo completo
  • Tipo de Empleo Empleado Permanente

Descripción del Trabajo

JOB SUMMARY

Maintain & support existing eCommerce business system applications. Sterling GIS, BizTalk 2004 and all associated support systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Ability to perform all duties of the Application Administrator I
·         Provide leadership in EDI projects for both Customers and Vendors
·         Develop & executes test plans.
·         Interact with functional resource to understand &/or clarify requirements.
·         Develop architectural and process solution per our technical analysis to match functional specification.
·         Work with senior eCommerce programmer to prepare technical specifications for more complex projects.
·         Provide assistance to EC Operations staff in supporting Trading Partners as required
·         Participate in the exchange of ideas and information within the department.
·         Ask questions; encourage input from team members.
·         Provide regular updates to appropriate managers.
·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
·         Drive continuous improvement through trend reporting analysis and metrics management.
·         Assure that procedures and work instructions are efficient and not redundant.
·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
·         Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
·         Confer with reporting manager on complex or unusual situations.
·         Establish new measurement systems if/where possible.
·         Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
·         Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
·         Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
·         Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
·         Maintain discretion and confidentiality in all areas pertaining to the IT systems.
·         Understand and embrace the business and IT strategic direction.
·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
·         Comply and follow all procedures within the company security policy.
·         May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

·         Customer service skills as well as effective communication skills – both verbal and written.
·         Ability to follow written and verbal directions.
·         Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Knowledge of Gentran Integration Suite.
·         Understand object oriented concepts.
·         Understanding of database objects, tables, views, keys, indexes, stored procedures.
·         Understanding of software design methodologies.
·         Working knowledge of Microsoft SQL Server 2004.
·         Knowledge of Microsoft operating system and networks.
·         Knowledge of SAP and IDOC processing.
·         Knowledge of Microsoft BizTalk 2004. EDI standards ANSI, EDIFACT. Rosettnet Standard PIP 2.0.
·         Good logical, analytical & mathematical skills.
·         Good organizational skills.
·         Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
·         Ability to define problems, collect data, establish facts, and draw valid conclusions.
·         Ability to operate a personal computer including using a Windows based operating system and related software.
·         Advanced PC skills, including training and knowledge of Jabil’s software packages.
·         Ability to write simple correspondence. Read and understand visual aid.
·         Ability to apply common sense understanding to carry out simple one- or two-step instructions.
·         Ability to deal with standardized situations with only occasional or no variables.
·         Ability to read and comprehend simple instructions, short correspondence, and memos.
·         Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
·         Ability to compute rate, ratio, and percent and to draw and interpret graphs.

* Job Summary

Install, maintain & support hybrid MuleSoft deployments and associated systems. 

* Essential duties and responsibilities

  • Experience working as MuleSoft admin for on-prem Cluster/RTF environments (deployment, sso, groups, permissions, logs, patching, upgrades, monitoring, alerts, installation, configuration, and setup)
  • Experience working with OS systems such as Windows and Linux
  • Ability to provide change management support to development team
  • Experience or knowledge of Azure Dev Ops Admin (GIT, Pipelines, Permissions, Groups, Repositories)
  • Experience or knowledge of Azure VMs, Storage, AzureSQLservices
  • Work with internal compliance and SOX compliance auditors
  • Knowledge of XML JSON, REST, oData etc.
  • Program language / Development skills a plus
  • Ability to troubleshoot performance, network and infrastructure issues
  • Ability to perform all duties of the Application Administrator I
  • Provide leadership in MuleSoft projects for both Customers and Vendors
  • Develop & executes test plans.
  • Interact with functional resource to understand &/or clarify requirements.
  • Develop architectural and process solution per our technical analysis to match functional specification.
  • Work with senior eCommerce programmer to prepare technical specifications for more complex projects.
  • Provide assistance to EC Operations staff in supporting Trading Partners as required
  • Participate in the exchange of ideas and information within the department.
  • Ask questions; encourage input from team members.
  • Provide regular updates to appropriate managers.
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confer with reporting manager on complex or unusual situations.
  • Establish new measurement systems if/where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems.
  • Understand and embrace the business and IT strategic direction.
  • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
  • Comply and follow all procedures within the company security policy.
  • May perform other duties and responsibilities as assigned.

* Knowledge requirements

  • Customer service skills as well as effective communication skills – both verbal and written.
  • Ability to follow written and verbal directions.
  • Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Knowledge of Gentran Integration Suite.
  • Understand object oriented concepts.
  • Understanding of database objects, tables, views, keys, indexes, stored procedures.
  • Understanding of software design methodologies.
  • Working knowledge of Microsoft SQL Server 2004.
  • Knowledge of Microsoft operating system and networks.
  • Knowledge of SAP and IDOC processing.
  • Good logical, analytical & mathematical skills.
  • Good organizational skills.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to operate a personal computer including using a Windows based operating system and related software.
  • Advanced PC skills, including training and knowledge of Jabil’s software packages.
  • Ability to write simple correspondence.  Read and understand visual aid.
  • Ability to apply common sense understanding to carry out simple one- or two-step instructions. 
  • Ability to deal with standardized situations with only occasional or no variables.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Education experience

  • Associate’s Degree in Computer Science or computer related discipline.
  • At least 3 years experience in MuleSoft Administration.
  • Or an equivalent combination of education, training or experience.

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