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Enterprise Principal Program Manager (Development)

Req ID: J2281694

  • Ubicación
    Remoto - Estados Unidos, Florida, United States of America
  • Categoría Grupo de Gestion de Proyectos
  • Publicado jueves, 29 de julio de 2021
  • Tipo Tiempo completo
  • Tipo de Empleo Empleado Permanente

Descripción del Trabajo


The Principal Program Manager is a senior position in Project Management responsible for running large complex programs, including contingency planning and issue resolution. Ensures that all programs / projects follow standard procedures and governance used in the management and deployment of programs. Contributes to and demonstrates a solid understanding of program vision and roadmap. Maintain awareness of cross product/program synergies and actively communicates opportunities to simplify or better align work across teams.


  • Works with Business Unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities.
  • Demonstrates the most effective execution of projects within the division.
  • Works with Project/Program Managers to review and monitor project health.
  • Establishes and implements metrics that measure project performance.
  • Determines project health by measuring the variance in scope, schedule, cost and quality from the respective baselines.
  • Tracks resource usage and ensures the optimized usage.
  • Ensures accurate status reporting of all projects and programs.
  • Ensures measurable metrics are developed for the program, and that they align to the program objectives.
  • Works within the defined standards and procedures as set out by Jabil and the customer to successfully deliver projects.
  • Demonstrates a commitment to customer service. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer issues a priority.
  • Drives continuous improvement through trend reporting analysis and metrics management
  • Works closely with communications, stakeholders, and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business
  • Complies with and follows all procedures within the company security policy.
  • Maintains grade and quality of milestones and deliverables within defined and agreed upon program requirements.
  • Implements engagement model with key stakeholders to manage expectations, drive decision making, resolve issues, and course correction (as necessary) to meet program goals.
  • Solicits ongoing feedback from Business Units, peers and customers.
  • May oversee the direction of multiple programs managed directly by Project managers, across domains and up to 2-3 agile Scrum teams.
  • Works with Product/Application Owners to secure and align cross-functional, cross-domain delivery teams to deliver programs.
  • Manages dependencies across programs within the portfolio and with other portfolios.
  • Manages stakeholder communication regarding release plans and release deliveries for the portfolio.
  • Ensures regular, active communication globally with adjacent portfolios and external stakeholders.
  • Manages stakeholder communication regarding Release Plans and Release deliveries. Ensures regular, active communication with adjacent programs and external stakeholders globally.
  • Identifies program impediments and guides proper escalation to individuals/groups as needed.
  • Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies.
  • Conducts project assessments to evaluate overall program performance and risks.
  • May perform other duties and responsibilities as assigned


  • Knowledge of Jabil operating policies and procedures required
  • Expert knowledge of Jabil’s culture and guiding principles
  • Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
  • Strong ability to manage multiple projects, handle multiple tasks simultaneously, and switch between tasks quickly
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required
  • Previous experience in electronics manufacturing
  • Prior experience interfacing with customers
  • Ability to use own judgment and initiative in problem resolution
  • Strong operational and financial knowledge required
  • Substantial knowledge of Jabil and demonstrated ability to leverage organization
  • Consultative skills (ability to understand true customer needs)
  • Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies.
  • Good communications skills
  • Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations, and build partnerships with key stakeholders at all levels
  • Distinctive problem-solving leader
  • Demonstrated team leadership capabilities
  • Strong implementation skills to ensure programs and policies support business objectives and initiatives
  • Person should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude.
  • Strong comprehension skills for understanding, developing and applying solutions

Preferred location is Raleigh, North Carolina

This job cannot be performed remotely in the state of Colorado.
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