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Field Service Technician II

Req ID: J2290462

  • Ubicación
    Lexington, Kentucky, United States of America
  • Categoría Ingenieria de Manufactura
  • Publicado miércoles, 6 de octubre de 2021
  • Tipo Tiempo completo
  • Tipo de Empleo Empleado Permanente

Descripción del Trabajo

Job Summary Description 

  • Remotely monitor and correct issues in the stores using proprietary cloud-based virtual reality remote control tools 
  • Take action on customer calls, which could include interacting with store associates and management, taking action to remotely correct issues, and communicate with the next level of support if needed. 
  • Support technician diagnosing and correcting of issues in the field. 
  • Team with Badger’s developers to improve tools, documentation, and robot design 

Candidate Qualifications 

  • Pursuing a bachelor’s degree in Computer Science, Computer Engineering or Electrical Engineering 
  • Strong data analysis skills 
  • Excel proficiency including pivot tables 
  • Strong academic performance 
  • Creative and innovative problem solver 
  • Ability to multi-task 
  • Excellent communication skills (verbal and written) 
  • Ability to work both collaboratively and independently 
  • Flexibility on work schedule 
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