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Application Administrator

Req ID: J2293294

  • Ubicación
    Guadalajara, Jalisco, Mexico
  • Categoría Tecnologias de la Información
  • Publicado martes, 30 de noviembre de 2021
  • Tipo Tiempo completo
  • Tipo de Empleo Empleado Permanente

Descripción del Trabajo

  • JOB SUMMARY

    Maintain & support existing eCommerce business system applications. Sterling GIS, BizTalk 2004 and all associated support systems.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    ·         Ability to perform all duties of the Application Administrator I
    ·         Provide leadership in EDI projects for both Customers and Vendors
    ·         Develop & executes test plans.
    ·         Interact with functional resource to understand &/or clarify requirements.
    ·         Develop architectural and process solution per our technical analysis to match functional specification.
    ·         Work with senior eCommerce programmer to prepare technical specifications for more complex projects.
    ·         Provide assistance to EC Operations staff in supporting Trading Partners as required
    ·         Participate in the exchange of ideas and information within the department.
    ·         Ask questions; encourage input from team members.
    ·         Provide regular updates to appropriate managers.
    ·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
    ·         Drive continuous improvement through trend reporting analysis and metrics management.
    ·         Assure that procedures and work instructions are efficient and not redundant.
    ·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
    ·         Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
    ·         Confer with reporting manager on complex or unusual situations.
    ·         Establish new measurement systems if/where possible.
    ·         Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
    ·         Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
    ·         Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
    ·         Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
    ·         Maintain discretion and confidentiality in all areas pertaining to the IT systems.
    ·         Understand and embrace the business and IT strategic direction.
    ·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
    ·         Comply and follow all procedures within the company security policy.
    ·         May perform other duties and responsibilities as assigned.

    JOB QUALIFICATIONS
    KNOWLEDGE REQUIREMENTS

    ·         Customer service skills as well as effective communication skills – both verbal and written.
    ·         Ability to follow written and verbal directions.
    ·         Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Knowledge of Gentran Integration Suite.
    ·         Understand object oriented concepts.
    ·         Understanding of database objects, tables, views, keys, indexes, stored procedures.
    ·         Understanding of software design methodologies.
    ·         Working knowledge of Microsoft SQL Server 2004.
    ·         Knowledge of Microsoft operating system and networks.
    ·         Knowledge of SAP and IDOC processing.
    ·         Knowledge of Microsoft BizTalk 2004. EDI standards ANSI, EDIFACT. Rosettnet Standard PIP 2.0.
    ·         Good logical, analytical & mathematical skills.
    ·         Good organizational skills.
    ·         Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    ·         Ability to define problems, collect data, establish facts, and draw valid conclusions.
    ·         Ability to operate a personal computer including using a Windows based operating system and related software.
    ·         Advanced PC skills, including training and knowledge of Jabil’s software packages.
    ·         Ability to write simple correspondence. Read and understand visual aid.
    ·         Ability to apply common sense understanding to carry out simple one- or two-step instructions.
    ·         Ability to deal with standardized situations with only occasional or no variables.
    ·         Ability to read and comprehend simple instructions, short correspondence, and memos.
    ·         Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
    ·         Ability to compute rate, ratio, and percent and to draw and interpret graphs.

  • Additional Job Description
    Additional Job Description

    * Job Summary

    Install, maintain & support hybrid MuleSoft deployments and associated systems. 

    * Essential duties and responsibilities

    • Experience working as MuleSoft admin for on-prem Cluster/RTF environments (deployment, sso, groups, permissions, logs, patching, upgrades, monitoring, alerts, installation, configuration, and setup)
    • Experience working with OS systems such as Windows and Linux
    • Ability to provide change management support to development team
    • Experience or knowledge of Azure Dev Ops Admin (GIT, Pipelines, Permissions, Groups, Repositories)
    • Experience or knowledge of Azure VMs, Storage, AzureSQLservices
    • Work with internal compliance and SOX compliance auditors
    • Knowledge of XML JSON, REST, oData etc.
    • Program language / Development skills a plus
    • Ability to troubleshoot performance, network and infrastructure issues
    • Ability to perform all duties of the Application Administrator I
    • Provide leadership in MuleSoft projects for both Customers and Vendors
    • Develop & executes test plans.
    • Interact with functional resource to understand &/or clarify requirements.
    • Develop architectural and process solution per our technical analysis to match functional specification.
    • Work with senior eCommerce programmer to prepare technical specifications for more complex projects.
    • Provide assistance to EC Operations staff in supporting Trading Partners as required
    • Participate in the exchange of ideas and information within the department.
    • Ask questions; encourage input from team members.
    • Provide regular updates to appropriate managers.
    • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
    • Drive continuous improvement through trend reporting analysis and metrics management.
    • Assure that procedures and work instructions are efficient and not redundant.
    • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
    • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
    • Confer with reporting manager on complex or unusual situations.
    • Establish new measurement systems if/where possible.
    • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
    • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
    • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
    • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
    • Maintain discretion and confidentiality in all areas pertaining to the IT systems.
    • Understand and embrace the business and IT strategic direction.
    • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
    • Comply and follow all procedures within the company security policy.
    • May perform other duties and responsibilities as assigned.

    * Knowledge requirements

    • Customer service skills as well as effective communication skills – both verbal and written.
    • Ability to follow written and verbal directions.
    • Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Knowledge of Gentran Integration Suite.
    • Understand object oriented concepts.
    • Understanding of database objects, tables, views, keys, indexes, stored procedures.
    • Understanding of software design methodologies.
    • Working knowledge of Microsoft SQL Server 2004.
    • Knowledge of Microsoft operating system and networks.
    • Knowledge of SAP and IDOC processing.
    • Good logical, analytical & mathematical skills.
    • Good organizational skills.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Ability to operate a personal computer including using a Windows based operating system and related software.
    • Advanced PC skills, including training and knowledge of Jabil’s software packages.
    • Ability to write simple correspondence.  Read and understand visual aid.
    • Ability to apply common sense understanding to carry out simple one- or two-step instructions. 
    • Ability to deal with standardized situations with only occasional or no variables.
    • Ability to read and comprehend simple instructions, short correspondence, and memos. 
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
    • Ability to compute rate, ratio, and percent and to draw and interpret graphs.

    Education experience

    • Associate’s Degree in Computer Science or computer related discipline.
    • At least 3 years experience in MuleSoft Administration.
    • Or an equivalent combination of education, training or experience.
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