Enterprise Solution Specialist I

Req ID: J2315277

Aplica Ya

Descripción del Trabajo

Job SUMMARY

Maintain existing systems and responsible for new development project for business requirements.
As a corporate team to provide system support globally
Work closely with global team for issues resolution
On boarding new Suppliers through EDI implementation
Process gap analysis and continuous improvement for support area.

Essential Duties & Responsibilities .

Support existing EDI applications systems as well as system integration / middleware
As a corporate team to provide 24 x 7 system support within E-Commerce or B2B area.
Work closely with development and admin team for issues resolution
Setup EDI enablement with external suppliers
Responsible for operations process documentation
Monitor ticket closely ensure support tickets are resolved within SLA.
Serve as escalation point for troubleshooting issues per OLA and SLA.
Maintain a thorough knowledge and in-depth field experience in one application module regarding emerging or job technologies required, this could include formal or self-paced professional development.
Perform hands on complex configuration in module.

Education & Experience Requirements

Bachelor’s degree in Information Technology or Management Information Systems OR 2 years of equivalent external work experience in the business area, from an IT and business perspective.
Understanding process of EDI / B2B and their standards (EDIFACT, X12, Rosettanet and API )
Knowledge of EDI Message types (EDIFACT) :

Understanding EDIINT, especially with AS2 communications
Knowledge of one or more of the following applications is highly desirable
- SI – Sterling Integrator ver 5.03(formerly known as GIS- Gentrac Integration Suite)
- Axway / B2Bi Gateway Interchange 5.5 or above

Aplica Ya