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Quality Engineer/ Kenosha, WI

Req ID: J2316622

  • Ubicación
    Chicago, IL, Illinois, United States of America
    Maple Grove, Minnesota, United States of America
    Minneapolis, MN, Minnesota, United States of America
  • Categoría Grupo de Calidad
  • Publicado martes, 17 de mayo de 2022
  • Tipo Tiempo completo
  • Tipo de Empleo Empleado Permanente

Descripción del Trabajo

Represent the quality function of technical support for Zebra DOA/OOB/RMA products, in conjunction with other internal support groups, regarding issues affecting manufacturing, at customer's Distribution Center in Kenosha, Wisconsin.

In your role you will :

· Work in Kenosha, WI at customer's DC and repair the RMA printers  

. Develop and maintain QA plans and process routings, which reflect intended/actual activities
·          Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
·          Evaluate and support inspection processes via inspection aids and instruction guidelines.
·          Support all training programs by development and implementation of specialized training sessions for all applicable functions.
·          Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
·          Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
·          Provide trend analysis of defects occurring at the customer, supplier and internally.
·          Participate in the vendor survey activities as applicable.
·          Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
·          Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
·          Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
·          Interface and provide technical support on quality issues with the customer as needed.
·          Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.
·          Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.
·          Improve technical support for the quality organization.
·          Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
·          Comply and follow all procedures within the company security policy 


Successful candidate will bring the following knowledge, skills, and abilities:  

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

  • Ability to define problems, collect data, establish facts, and draw valid conclusions based in the 8D methodology

  • Ability to operate a personal computer including using a Windows based operating system and related software

  • Advanced PC skills, including training and knowledge of Jabil’s software packages

  • Ability to effectively communicate with customers and colleagues

  • Ability to compute rate, ratio, and percent and to draw and interpret graphs

  • Ability to use lab equipment (multi-meter, oscilloscope, etc.)

  • Ability to use Cyclone programmer, J-Link programmer, etc. 


  • Bachelor's degree required and two years related experience; or equivalent combination of education and experience

  • Or a High school, Electronic technical, diploma with 3 or more years experience troubleshooting to a component level using schematics or hardware specs and essential Quality tools like 8D, Paretos, RCA, painter chart, CPK, is acceptable

  • Language, English 100%. Chinese and Spanish Desirable

  • Some domestic ( USA) travel may be required

Work as a debug/repair engineer in Kenosha , WI Zebra DC.

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