Saltar al contenido principal
Volver a la búsqueda

Application Administrator

Req ID: J2319245-SGA

  • Ubicación
    Kulim, Kedah, Malaysia
  • Categoría Tecnologias de la Información
  • Publicado jueves, 9 de junio de 2022
  • Tipo Tiempo completo
  • Tipo de Empleo Empleado Permanente

Descripción del Trabajo

Job Responsibilities

  • Perform technical and/or administrative tasks to ensure functionality and efficiency of the IT ecosystem.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
  • Ensure Customer Satisfaction with the utilization and results of the established processes and procedures.
  • Participate in process, procedure, and systems continuous improvement, identify creative ways to reduce costs by streamlining them, and assure they are efficient and not redundant.
  • Participate in customer audit, internal/external audit assessment.
  • Prepares project plans and implementation schedules
  • Support and administer the IT system infrastructure following the company standard
  • Responsible for all Disaster Recovery setup and testing.
  • Serves as an escalation point for troubleshooting issue.
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information whether internal to Jabil or customer specific
  • Provide regular updates to appropriate managers and conference with them on complex or unusual situations
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
  • Ensure 100% adherence to all company, IT and department policy, processes and procedures
  • Maintaining and ensure the status of the IT tickets does not exceed the SLA.
  • Comply and follow all procedures within the company security policy.
  • May perform any ad-hoc duties and responsibilities as assigned.

Knowledge Requirement

  • Advance troubleshooting skills of computer hardware.
  • Customer services skill as well effective communication skills – both verbal and written.
  • Basic networking and systems architecture, troubleshooting skills.
  • Basic to intermediate proficiency in MSSQL and C#.
  • Knowledge of SAP and MES processing.
  • Good organizational skills.
  • Experience in supporting and administer MES system.
  • Has the ability to follow written and verbal directions.
  • Has the ability to work effectively under pressure with constantly changing priorities and deadlines.
  • Ability to effectively present information and respond to question from groups of managers, clients, customers and the general public.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail.
  • Must have the sense of urgency and decision making (problem solving)
  • Experience in creating SQL query reports
  • Experience in project manage and rollout MES system
  • Knowledge on BI report development and programming will be an advantages
Image 17 (1)

¿No estás listo para aplicar? ¡Únase a la red profesional de Jabil!

Más información sobre las próximas oportunidades profesionales y eventos Jabil

Únete ahora