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Operations Manager

Req ID: J2339241-IL

  • Ubicación
    Florence, KY, Kentucky, United States of America
  • Categoría Grupo de Gestion de Proyectos
  • Publicado viernes, 21 de octubre de 2022
  • Tipo Tiempo completo
  • Tipo de Empleo Empleado Permanente

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

Descripción del Trabajo

Jabil is seeking an Operations Manager in Florence, Kentucky! The Operations Manager will lead and manage a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.


  • Responsible for leading the Project Management Team

  • Manage key customer projects; serve as interface between internal teams and the customers to resolve both technical and logistical issues

  • Collaborate with customer (internal or external) from requirements gathering through product acceptance

  • Staff, lead, and manage a team that has responsibility for New Customer Introduction, new product introduction, and product transfers

  • Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project

  • Define, refine, and maintain clarity on roles & responsibilities for the team and business partners (engineering, operations)

  • Provide a source of reference and training for Project Management covering processes, tools, metrics, and reporting

  • Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget

  • Identify the goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff

  • Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products

  • Works with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance

  • Provide regular and consistent communication between the launch team, the business unit, and the customer

  • Identify potential risks and make resolution suggestion through the escalation process

  • Open and regular communication of priorities and status of projects with Operations Management and site leadership

  • Participates managing internal in-process material, samples allocation, and system logistics

  • Manage the monthly operational project reviews

  • Manage the weekly project reviews for the Project Management organization

  • Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs

  • Comply and follow all procedures within the company security policy

  • May perform other duties and responsibilities as assigned


  • Demonstrated Knowledge of Leadership and Management capabilities.

  • Knowledge of organization’s culture and guiding principles.

  • Knowledge of the Manufacturing Environment: Engineering, Test, Quality, Planning, Materials, and others.

  • Knowledge and consultative experience working with customers and the ability to understand the customers true needs.

  • Strong operational and financial knowledge.

  • Ability to problem solve quickly and efficiently.

  • Ability to act as a strong leader with professionalism and a can-do attitude.

  • Ability to be detail-oriented

  • Ability to be reliable.

  • Ability to remain calm under pressure.


  • Bachelor’s degree required in Supply Chain Management or Electrical, Mechanical or Manufacturing Engineering

  • At least 8 years of work-related experience in Operations, Supply Chain or Engineering role OR an equivalent combination of education, training and/or experience

  • 3 years of experience required in a Supervisory/Management role

  • A minimum of 3 years of project management experience or related discipline required

  • Strong communications skills, both verbal and written

  • Proficiency in use of personal computers, especially Microsoft Office products (Excel, Word and PowerPoint) required

  • Manufacturing experience strongly preferred

  • Project Management Professional (PMP) or equivalent certification desirable

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (, the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

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